Community & Events Coordinator

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Percona

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

🏢 Enterprise

Enterprise • Software as a Service (SaaS) • Database Technology

Percona is an open source database software, support, and services company that helps enhance the performance and reliability of databases and applications. The company provides a variety of tools and services tailored for MySQL, MongoDB, and PostgreSQL databases, offering managed services, consulting, and training to support enterprises in managing their complex database environments. Percona is recognized for its commitment to open source solutions, ensuring that clients maintain control and secure access to their data without being locked into commercial licenses. Their solutions focus on scalability, proactive performance tuning, high availability, and security, serving thousands of customers with varied database needs. With a strong emphasis on community engagement and continuous innovation, Percona is dedicated to driving success and efficiency in database management.

📋 Description

• Create and manage social content that engages the developer and DBA community authentically. • Partner with our engineering experts and to amplify community voices and content. • Build and maintain relationships with partner organizations and their communities for joint events and initiatives. • Create video and short-form content that brings the social engagement plan to life, using AI-assisted tools to work more efficiently without compromising quality. • Own day-to-day engagement on the Percona Forum and Community Slack welcoming new members, answering or routing questions, and keeping discussions active and healthy. • Monitor community health and sentiment across channels, flagging issues and celebrating wins. • Build relationships with active contributors, MVPs, and long-time community members. • Travel to conferences, meetups, and partner events to represent Percona and staff the booth or table. • Provide regional support for community and partner events, from swag to schedules to on-site troubleshooting. • Act as the on-site point person, comfortable making real-time calls when things don't go to plan. • Help run and continuously improve internal community programs (e.g. ambassador/advocate programs, contributor recognition, onboarding for new community members). • Coordinate internally with Marketing, Product, and Engineering to keep programs aligned with company priorities. • Track program metrics and report on community growth and engagement. • Perform light-to-moderate coding and maintenance on Percona's community website (content updates, bug fixes, small feature work).

🎯 Requirements

• Experience running or actively contributing to an online community (forum, Slack, Discord, or similar) ideally in an open source, developer, or technical context. • Comfortable with basic-to-intermediate coding (e.g. HTML/CSS/JS or similar) for website maintenance; you don't need to be a senior engineer, but you should be able to make changes without hand-holding. • Experience planning or supporting in-person events, with the willingness and ability to travel regularly. • Social media savvy, with an understanding of what resonates with developer and technical audiences. • Excellent written and verbal communication skills; comfortable being the public face of the team both online and in person. • Self-directed and organized able to juggle community moderation, program work, event logistics, and small dev tasks in the same week. • Genuine enthusiasm for open source and developer communities. • Video editing / creating experience • What Will Make You Stand Out • Familiarity with database technologies (MySQL, PostgreSQL, MongoDB) or open source infrastructure communities. • Experience with community platforms such as Discourse, Slack admin tooling, or similar. • Prior experience with ambassador, advocate, or contributor recognition programs.

🏖️ Benefits

• flexible work hours • various paid time off programs • all your equipment for your remote office • funds for career development (external training, certifications, conferences) • ongoing connectivity allowances • opportunity to participate in our equity incentive plan • benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility • support being socially responsible through our PAVE volunteering program and Women Transforming Technology