Performance Excellence Manager

🕒 5 days ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $115.6k - $173.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Grifols

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1909

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

Healthcare • Manufacturing • Biotechnology

Grifols is a global healthcare company dedicated to improving the health and well-being of people around the world. They focus on the development, production, and distribution of innovative plasma-derived medicines and have a strong commitment to research and development in the pharmaceutical sector. Grifols aims to provide solutions for patients with rare diseases and chronic conditions, contributing significantly to the field of biotechnology and healthcare.

📋 Description

• Define, document, and update enterprise process standards, playbooks, and operational models • Lead and support Lean Management System practices, including Standard Work, Leader Standard Work, Daily/Tier Management, Visual Management, Gemba, and A3 problem solving • Partner with Operations leaders and Continuous Improvement teams to identify operational gaps, reduce variation, improve flow, and sustain improvements • Develop and manage compliance frameworks and maturity models for standard-process adoption • Evaluate standardized processes and lead ongoing improvement while maintaining consistency and compliance • Use operational data and KPIs to identify, assess, plan, and lead process improvement opportunities, productivity improvements, standardization efforts, and cost reduction • Assess donor-center processes, metrics, and effectiveness across labor, marketing, customer service, compliance, training, and internal systems • Conduct process audits, operational reviews, and gap assessments • Design, develop, and facilitate Lean / Continuous Improvement training and capability-building programs • Coach leaders and teams in Lean principles, structured problem solving, and improvement methodologies • Support train-the-trainer and internal champion development • Develop and implement solutions for donor centers with non-conformance to standard models and practices • Deliver training, communication, and coaching programs to promote adoption of standard practices • Collaborate with Operations, Quality, Training, and Remediation teams on new center openings, integrations, and remediation • Identify standardization opportunities within the center network • Identify, develop, implement, and monitor KPIs for project outcomes • Partner with analytics resources to support data-driven decision-making and improvement initiatives • Perform other tasks and assignments as instructed by management

🎯 Requirements

• 4-year college degree in Business, Education, or Engineering • Prior training and certification as a Six Sigma Black Belt in root cause investigations is required • Minimum of 8-10+ years in Performance/Operational excellence, operational governance, or process management • Proven ability to develop and maintain enterprise standards and compliance frameworks • Experience in training or influencing people without authority • Must understand principles of process governance and compliance mindset • Hands-on experience implementing Lean / Operational Excellence practices in a multi-site operational environment • Strong facilitation, coaching, and change leadership skills • Experience developing and delivering Lean / Continuous Improvement training • Knowledge of safety, quality, and manufacturing programs • Understanding of continuous improvement methodologies and ability to implement effective improvement strategies and solutions • Excellent interpersonal and organizational skills; ability to handle diverse situations and manage multiple projects • Lean mindset and ability to coach people in continuous improvement and standardization methodologies • Frequently drives to site locations and travels within the United States; 50-70% travel, with possible international travel • Ability to communicate complex information, listen to and understand information, interact with diverse groups, and apply abstract principles to solve complex conceptual issues

🏖️ Benefits

• Up to 15% of the company bonus pool • Medical insurance • Dental insurance • Vision insurance • Life insurance • PTO • Paid holidays • Up to 5% 401(K) match • Tuition reimbursement • Opportunities for professional growth and career progression • Family-like culture