Senior Business Travel Consultant, German Speaking

🕒 March 10

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Perk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

📦 Logistics

☁️ SaaS

Travel • Logistics • SaaS

Perk is an AI-powered corporate travel and spend management platform that streamlines business travel booking, expense automation, invoice processing, and corporate card management. The platform combines global travel inventory (flights, hotels, rail, cars), event management, policy-driven approvals, real-time spend visibility, and 24/7 customer support to help finance teams and travel managers control costs and reduce manual reconciliation. Perk also offers policy-enabled virtual and physical cards and payment processing features, integrating with finance, HR, and security tools to centralize travel and expense workflows.

📋 Description

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care • Handling urgent and high-impact travel disruptions with speed, empathy, and precision • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence • Building long-term relationships with Executive travellers through consistent, high-quality service • Collaborating closely with peers to maintain a high-performance, elite service culture

🎯 Requirements

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT • GDS experience (Amadeus, Sabre, Galileo or similar) • Exceptional communication skills with a polished, confident, and discreet style • Ability to remain calm, decisive, and solutions-focused in high-pressure situations • Strong organisational skills and attention to detail. • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals • Exposure to out-of-hours, follow-the-sun, or on-call travel support models

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options