Field Service Engineer – Remote

October 30

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PerkinElmer

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Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

📋 Description

• Provide highly visible customer support through the performance of on-site installation • Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison with customer on administrative and technical matters • Perform installations, maintenance, validations, and repairs while ensuring compliance with service standards and key performance indicators • Engage with customers to understand their analytical workflows and tailor service offerings • Maintain assigned assets, including tools, test equipment, telecommunication equipment, and service parts inventory • Complete all administrative tasks, including but not limited to time reporting and assigned training

🎯 Requirements

• BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately • Technical critical thinking skills and attention to detail • Outstanding customer service skills complemented by an ability to listen to and interpret client requests • Aptitude for technical and practical matters • MS Office skills: Outlook, PowerPoint, Word • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals

🏖️ Benefits

• Company car that can be used for personal use • Cell phone provided • Laptop provided