Customer Service Administrator

Job not on LinkedIn

February 5

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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PerunHR

WebsiteLinkedInAll Job Openings

HR Tech • Recruitment • B2B

PerunHR is a talent acquisition and recruitment consulting company founded by Stefan Markovic. With over 8 years of industry experience, Stefan offers a range of services, including recruitment process outsourcing (RPO), business process outsourcing (BPO), resume optimization, and job description creation. PerunHR prioritizes personalized service, tailoring their solutions to meet the unique needs of each client while continuously innovating to adapt to the evolving business landscape.

2 - 10 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

• This position handles customer inbound and outbound calls. • Schedule customer service calls and other customer service activities. • Review completed service tickets from the field for quality assurance. • Provides excellent customer service during all inbound and outbound phone calls. • Act as a liaison and corporate contact for Company installation and service teams.

🎯 Requirements

• High School Diploma or equivalent. • At least (1) year of Customer Service Experience • At least (1) year previous office or administrative experience • Computer and keyboard proficient, job duties performed are essentially paperless • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). • Must have reliable high-speed internet to support VoIP inbound and outbound calls • Ability to juggle various work activities and shift their attention from one task to another. • Ability to thrive in a fast-paced, high-energy, team-oriented environment. • Detail-oriented and can focus on the task at hand. • Excellent verbal and written communication skills are required.