
2 - 10 employees
Founded 2014
👥 B2C
B2C
Pets Sanctuary is a UK-based consumer-facing pet support service founded by Paul and Cheryl Yarwood in Essex. Inspired by their experience caring for their dog Max, the company and its sister service Secure Haven offer support for pet owners during difficult end-of-life and bereavement situations, providing compassionate care and practical help to pet lovers.
🕒 5 days ago
Where this job comes from
Posted on Pets Sanctuary's careers page, not through a job board
First seen by Remote Rocketship 5 days ago
Still open on Pets Sanctuary's site. Checked 4 minutes ago.

2 - 10 employees
Founded 2014
👥 B2C
B2C
Pets Sanctuary is a UK-based consumer-facing pet support service founded by Paul and Cheryl Yarwood in Essex. Inspired by their experience caring for their dog Max, the company and its sister service Secure Haven offer support for pet owners during difficult end-of-life and bereavement situations, providing compassionate care and practical help to pet lovers.
• Receive, organize, classify, and maintain veterinary medical records • Maintain accurate animal medical histories, including vaccination records, laboratory results, diagnostic reports, medication histories, surgical records, and discharge summaries • Review incoming documents for legibility, correct identification, and proper association with the appropriate animal • Identify missing, duplicate, outdated, or incorrectly attributed medical documents and arrange follow-up • Request outstanding medical records from veterinary clinics, animal shelters, rescue partners, and other authorized sources • Retrieve and compile medical documentation for authorized veterinary consultations, referrals, transfers of care, and adoption-related requirements • Track outstanding documentation requests and follow up until records are received • Review medical histories for documentation gaps • File corrected or updated documents while preserving original clinical record integrity • Maintain chronological records for clear and accurate review of an animal's medical history • Handle veterinary records and owner or caregiver information according to privacy requirements and confidentiality policies • Ensure documentation is shared only with authorized individuals and organizations and is stored, transferred, and retained appropriately • Report suspected discrepancies, missing documents, or confidentiality concerns through appropriate channels
• Minimum 2 years of experience in medical records, records administration, healthcare administration, veterinary administration, or a related field • Strong organizational skills and excellent attention to detail • Comfortable working with digital documents, electronic records systems, spreadsheets, and cloud-based storage platforms • Strong written and verbal communication skills, particularly when requesting documentation and following up with external providers • Ability to review records carefully, identify missing or inconsistent information, and maintain reliable documentation • Understanding of confidentiality and responsible handling of medical and personal information • Strong follow-through and ability to manage multiple documentation requests and deadlines independently
• Full-time employment • Remote work arrangement
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