Product Operations Coordinator

Job not on LinkedIn

🕒 5 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚡️ Product Operations

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pets Sanctuary

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2014

👥 B2C

B2C

Pets Sanctuary is a UK-based consumer-facing pet support service founded by Paul and Cheryl Yarwood in Essex. Inspired by their experience caring for their dog Max, the company and its sister service Secure Haven offer support for pet owners during difficult end-of-life and bereavement situations, providing compassionate care and practical help to pet lovers.

📋 Description

• Coordinate day-to-day product operations for the Pets Sanctuary veterinary app and associated internal and partner-facing tools • Maintain accurate product information, feature details, operational records, and documentation across internal systems • Track product updates, requested changes, timelines, outstanding tasks, and responsibilities • Coordinate communication between Operations, Technology, Veterinary & Care, and other teams • Identify missing information, inconsistencies, and process gaps affecting product quality or user experience • Support coordination of new product features, platform updates, and workflow changes • Communicate upcoming updates, implementation timelines, and required actions to relevant teams • Maintain product change records, release notes, and related documentation • Coordinate feedback after product updates and communicate outstanding issues or improvement opportunities • Prepare internal teams and external partners for product launches and workflow changes • Create and maintain documentation for product features, operational workflows, internal processes, and standard procedures • Develop practical guides and reference materials for employees and partners using the veterinary app • Review processes to identify inefficiencies, inconsistencies, duplicated work, and improvement opportunities • Keep documentation and internal resources accurate as product features, workflows, and operational requirements evolve

🎯 Requirements

• Minimum 2 years of experience in product operations, operations coordination, product support, implementation, customer operations, or a related field • Strong organizational skills and excellent attention to detail, with the ability to manage multiple priorities and deadlines • Comfortable working with digital platforms, cloud-based systems, spreadsheets, and documentation tools • Strong written and verbal communication skills, with the ability to communicate updates clearly and maintain accurate records • Ability to review workflows, identify inconsistencies, and recommend practical improvements • Strong follow-through and the ability to coordinate tasks across multiple teams while working independently

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