Service Product Manager, Diagnostic X-ray

🕒 October 10

🇺🇸 United States – Remote

💵 $85k - $210k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American DXR portfolio • Lead North America service growth initiatives and lifecycle optimization programs for the DXR portfolio • Develop and execute regional strategies to maximize lifecycle value creation • Drive service attachment strategies tied to Point-of-Sale transactions, including term attachment optimization • Manage initiatives to retain, upgrade, and expand the existing customer installed base • Improve long-term service profitability • Lead targeted growth programs related to DXR portfolio targets • Partner with sales, service, and marketing teams to align customer value messaging and commercial execution • Collaborate with regional sales, service delivery, marketing, finance, and global business teams • Support business case development, pricing strategies, and market opportunity assessments • Track KPIs and business performance metrics to evaluate program effectiveness and optimize results • Analyze market trends, competitive activity, and customer needs • Identify new lifecycle and service growth opportunities • Serve as a subject matter expert on lifecycle management strategies and installed base optimization

🎯 Requirements

• At least 3+ years of industry experience, ideally in product management or marketing, healthcare, or MedTech products and solutions • Familiarity with radiology and service structure for capital equipment is required • Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field required • Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation • Broad knowledge of products and services within scope • Ability to foster collaboration across multifunctional teams • US work authorization is a precondition of employment • Candidates must not require sponsorship for a work-authorized visa, now or in the future • Ability to travel 10%

🏖️ Benefits

• Annual incentive bonus may be offered • Sales commission may be offered • Long-term incentives may be offered • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program