Customer Project Manager

🕒 May 14

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Lead projects for Radiology Informatics (RI), that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value. • Leading large, cross-functional projects (>€1M), ensuring delivery against scope, budget, timeline, and quality. • Aligning stakeholders on objectives while managing scope, resources, risks, and dependencies. • Driving risk management and escalations with clear reporting and actionable mitigation plans. • Building strong relationships with customers and partners up to senior executive level; representing projects in governance forums. • Leading and empowering diverse teams to deliver high performance and operational excellence. • Ensuring adherence to standardized delivery processes and seamless customer experience. • Managing subcontractors and partners across complex contractual environments. • Owning financial performance: budgeting, forecasting, change control, and KPI-driven cost optimization. • Optimizing resource allocation across projects and drive continuous process improvement.

🎯 Requirements

• 5+ years’ experience in software professional services and project management, ideally in international environments. • Degree in Software Engineering, Business Engineering, or equivalent. • PMP certification (or equivalent) with strong command of project management methodologies and estimation techniques (cost, time, resources, risk). • Proven experience delivering complex software projects to scope, budget, timeline, and quality standards. • Strong understanding of software systems, integrations, and third-party interfaces. • Financial acumen with ability to influence margins during both presales and project execution. • Negotiation skills: contract negotiations with sub-contractors and competitors • Excellent stakeholder management skills, including engagement with senior/executive customer representatives. • Demonstrated leadership capability: leading teams, managing subcontractors, and driving performance across diverse stakeholders. • Track record in process improvement, service quality optimization, and continuous delivery enhancement. • Strong communication skills; fluent in English; willingness to travel.

🏖️ Benefits

• Learn more about our business • Discover our rich and exciting history • Learn more about our purpose