Technical Account Manager – East or South

🕒 August 5

🏈 Alabama, Alaska, +20 more states – Remote

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💵 $90k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Philips

Philips

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Serve as the trusted technical leader for major healthcare accounts • Proactively manage system performance • Strengthen stakeholder relationships • Drive stability, innovation, and long-term customer success across Philips’ managed services solutions • Serve as a single point of contact to ensure systems are healthy and operational • Provide regular updates on solution performance • Monitor trends in case management • Engage with customer support to drive resolution of escalated customer issues • Plan and implement large software installations or manage systems after installation

🎯 Requirements

• 5+ years’ experience in complex health system IT environments • 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture • Additional experience supporting clinical and/or health care applications is a plus • 3+ years’ experience planning and implementing large software installations or managing them after installation • Extensive knowledge of medical imaging systems • Knowledge of DICOM • Knowledge of HL7 messaging standards • Ability to perform the minimum physical, cognitive, and environmental job requirements with or without accommodation • US work authorization is required; candidates requiring current or future sponsorship will not be considered

🏖️ Benefits

• Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program • Reasonable accommodations for applicants with disabilities • Equal employment and advancement opportunities

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