Account Manager

🕒 July 27

☕ Washington – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 14%

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Logo of Phished

Phished

11 - 50 employees

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

Cybersecurity • SaaS • B2B

Phished is a cybersecurity SaaS company that provides automated security awareness training and anti-phishing solutions for businesses. The platform combines AI-powered, levelized phishing simulations, gamified training (Phished Academy), Zero Incident Mail™ secure training environment, and real-time threat alerts to reduce human-error-driven breaches. Phished targets enterprises and MSPs with a multi-tenant cloud offering, emphasizes easy setup and low IT overhead, and highlights compliance certifications and partner support. According to its site, Phished serves 6,500 companies, 250 partners, and 1. 5M+ users, and is based in Leuven, Belgium.

📋 Description

• As an Account Manager, you are the essential link between Phished and our clients in the USA. • Manage and grow our existing accounts while identifying and leveraging new opportunities. • Achieve Annual and Quarterly Recurring Revenue (ARR) Targets: Approach these goals with consistency and predictability. • Provide Strategic Advice to Existing Clients: Focus on solution selling, maximizing upsell opportunities, and promoting new products. • Ensure Accurate Reporting and Pipeline Forecasting: Deliver precise updates to maintain clarity and success. • Develop Detailed Account Management Reports: Share these with stakeholders to inform decision-making. • Organize Recurring Meetings: Maintain excellent follow-up on projects, accounts, and premium clients. • Gather and Share Market Insights: Identify trends, customer needs, and competitive activities to continually refine our approach.

🎯 Requirements

• Previous experience in account management, customer success, or direct sales of complex B2B solutions. • SaaS experience is a plus. • Exceptional verbal and written communication skills in English. • Solution-oriented, proactive, and adept at building trust quickly. • A team player who works well across departments (sales, legal, customer success, etc.). • Resilient under pressure, with the ability to prioritize effectively.

🏖️ Benefits

• Create your own path. Shape your journey based on your vision and ambitions. • Teamwork makes the dream work. Join a motivated, dynamic, and supportive team of like-minded people who help you level up your skills. • Room to grow. Continue developing in a no-nonsense, entrepreneurial scale-up culture where initiative and ownership are encouraged. • Attractive compensation package. On top of a competitive salary, you’ll receive commissions and a Flex Income Plan, and a range of extra benefits. • Work-Life Balance. Flexibility is the norm here. Flexible hours? Check! Fully Remote? Check!

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