Collector Insurance Specialist

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🔥 6 hours ago

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PHLY

11 - 50 employees

Founded 2023

📱 Media

🛍️ eCommerce

⚽ Sports

Media • eCommerce • Sports

PHLY is a digital media and lifestyle company for diehard Philadelphia sports fans. We provide daily podcasts for all teams in the market while also creating the best community and culture for Philly sports fans, making it more fun to be a Philly sports fan. PHLY is a part of ALLCITY Network.

📋 Description

• Communicate directly with policy holders, agents and brokers on new and existing business via phone and email • Maintain underwriting integrity by adhering to company underwriting standards and philosophy • Conduct risk analysis and evaluate underwriting quality of applicants • Determine eligibility • Quote and bind new business • Make changes to in-force policies • Answer back-to-back inbound calls • Make outbound follow-up calls and respond promptly to customer inquiries • Establish relationships and follow up with customers • Provide prompt, accurate and friendly customer service • Process and close sales on new business • Communicate coverage comparisons, program highlights, and values to close sales • Complete necessary documentation efficiently • Follow underwriting compliance and service standards • Create and maintain relationships with customers and brokers • Meet production goals • Escalate complex risks to Senior Specialists for review/evaluation

🎯 Requirements

• Active Property & Casualty or Personal Lines insurance license • Prior insurance experience in both sales and service • High school diploma or equivalent • Prior insurance sales experience • Prior experience with CRM systems • Strong critical thinking skills and ability to analyze information against risk appetite • Strong verbal and written communication skills • Ability to work in a fast-paced environment and multitask effectively • Ability to work independently as part of a virtual team • Positive customer and quality focus • Ability to work a 40-hour week, Monday to Friday, with a rotating Saturday approximately once every four weeks • Overtime eligible; overtime is not required

🏖️ Benefits

• health insurance (medical, dental, vision) • flexible spending & health savings accounts • life insurance • retirement plan • paid time off • overtime availability • employee referral program • tuition reimbursement • generous 401K match • Volunteer Benefits • Paid Vacation • Medical Benefits • Educational Incentives • Family Friendly Benefits • Investment Incentives

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