Tech Ops Intern – Web3

Job not on LinkedIn

🔥 32 minutes ago

🇬🇧 United Kingdom – Remote

👨‍🎓 Internship

⚪️ Entry-level

🌐 Web3

🚫👨‍🎓 No degree required

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pioneer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1889

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

Pioneer is a FDIC-insured regional bank (Pioneer Bank, National Association) serving the Capital Region. It provides personal, commercial, and government banking services, plus wealth management, insurance-related products, employee benefits and HR consulting, delivered through a network of local branches and online banking channels.

📋 Description

• Help operate Web3 community and support channels, including Telegram and Discord, and follow up on user questions in a timely manner • Triage issues involving blockchain nodes, RPC services, chain synchronization, and on-chain development; gather logs and reproduction steps, and coordinate with relevant teams • Develop, maintain, test, and troubleshoot Telegram Bots and Telegram Mini Apps used in support and operations • Help organize and improve the AI Support knowledge base by structuring common questions, troubleshooting steps, and response workflows • Respond quickly to urgent issues, assess their scope, reach the right owners, and keep stakeholders updated through resolution • Document investigations and solutions so recurring issues can be handled more efficiently

🎯 Requirements

• Working knowledge of Web3 and public blockchain ecosystems, including nodes, chain synchronization, wallets, and on-chain transactions • Familiarity with RPC usage and common troubleshooting approaches • Experience operating or administering Telegram and Discord communities or support channels • Proficiency in at least one mainstream programming language, such as Python, Java, or JavaScript, with the ability to build software independently • Ability to develop and maintain Telegram Bots and Telegram Mini Apps, and to debug, test, and troubleshoot them • Strong logical thinking and problem-solving skills • Responsive, efficient, and dependable, including when urgent issues require timely coordination across teams • Fast learner with clear communication and effective collaboration skills • Availability to work five days per week • Experience with Web3 projects, developer communities, technical support, or node operations • Experience with blockchain explorers, node providers, or RPC debugging tools • Experience building scripts, automation tools, or AI-powered support workflows • Professional English communication skills and availability to provide some coverage outside China Standard Time, especially for collaboration with Europe or the Americas

🏖️ Benefits

• Opportunity to be part of one of the world’s leading blockchain ecosystems with vast career growth potential • Work alongside a diverse, global team of experts and innovators • Participate in cutting-edge projects that drive industry change