Manager, Competitive and Market Intelligence

🕒 3 days ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $105k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Own continuously updated intelligence on competitors and emerging digital entrants, including pricing, positioning, sales motions, contract terms, and retention tactics • Monitor carrier rate announcements, USPS regulatory filings, PRC proceedings, and FedEx/UPS surcharge changes • Track earnings calls, analyst reports, job postings, product release notes, and customer review platforms for strategic-change signals • Develop differentiation frameworks and competitive narratives • Lead scenario-planning sessions to prepare sales for competitor moves • Build and manage an intelligence-driven pipeline of competitive takeaway targets • Develop target scoring and prioritization frameworks • Partner with sales leadership on quarterly targets and prospecting strategy • Advise on active competitive pursuits, deal strategy, positioning, objections, and stakeholder mapping • Design and manage a structured win/loss program • Produce quarterly intelligence reports and refine narratives, battle cards, and displacement playbooks • Build and maintain competitive enablement content and integrate it into sales training and preparation • Track battlecard usage, content adoption, competitive win rates, and enablement effectiveness • Deliver competitive briefings to commercial and senior leadership • Partner with product marketing on messaging, positioning, and campaign strategy • Develop dashboards for competitive deal performance, win rates, and pipeline health • Establish feedback loops between field intelligence and internal strategy

🎯 Requirements

• 5+ years of experience in competitive intelligence, product marketing, market strategy, or sales strategy in a B2B environment • Experience in mailing, shipping, logistics, or adjacent industries strongly preferred • Ability to build and run a competitive intelligence function, including monitoring systems, competitor profiling, and win/loss programs • Deep familiarity with buyer switching decisions and translating buyer psychology into competitive narratives and field guidance • Experience tracking regulatory and pricing environments, including postal rate changes, carrier surcharge cycles, or government procurement timelines • Hands-on experience with Klue, Crayon, AlphaSense, Clozd, Gong, ZoomInfo, or 6sense • Proficiency with CRM platforms; Salesforce preferred • Ability to connect competitive intelligence to pipeline and revenue outcomes • Executive-level communication skills and ability to synthesize complex market data into recommendations for sales leadership • MBA or advanced degree in business, marketing, or strategy is a plus

🏖️ Benefits

• Eligible for annual performance bonus • Opportunity to grow and develop your career • Inclusive environment that encourages diverse perspectives and ideas • Challenging and unique opportunities to contribute to the success of a transforming organization • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)