M365 System Administrator

2 days ago

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Planned Systems International

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Healthcare • Cybersecurity • Government

Planned Systems International is a company focused on developing innovative solutions at the intersection of health, national security, and federal civilian operations. Since its inception in 1988, PSI has utilized cutting-edge technologies to tackle critical challenges faced by government and civilian agencies, striving to elevate healthcare accessibility through programs like the ARPA-H PARADIGM initiative. The company emphasizes operational efficiency and integrity, while fostering a collaborative work culture to empower its employees and meet diverse client needs.

1001 - 5000 employees

Founded 1988

🔒 Cybersecurity

🏛️ Government

📋 Description

• Provide Tier III/IV support for the VA EMCS environment. • Answer incoming priority calls from the VA Enterprise Service Desk (VA-ESD), triage and resolve issues. • Resolve National EMCS Tier III/IV tickets. • Apply multidisciplinary system and Exchange administrator skills to resolve enterprise-wide problems. • Maintain network performance by installing new software and performing upgrades and maintenance. • Activate and synchronize mobile devices with Exchange Servers Monitor and report on complete EMCS infrastructure. • Reboot servers, clean up disk space, bring services on-line, and manage cluster resources. • Apply security/system patches and updates manually and through SCOM. • Responsible for all assigned trouble tickets from creation to resolution Troubleshoot issues ranging from basic issues to email related issues for Executive level users.

🎯 Requirements

• Bachelor’s degree in computer science, Electronics Engineering, or other engineering or technical discipline preferred; 8 years of additional relevant experience may be substituted for education. • 2-5 years of experience as a System Administrator or similar role • Experience providing IT support remotely to multiple work sites. • Working proficiency in: Windows Admin Tools – ADUC, Cluster Admin, ADSI Edit Microsoft Exchange Online, Active Directory and Group Policy Exchange Management Console and Exchange Admin Center Microsoft Office 365 environment Microsoft Teams Microsoft OneDrive MS Office Tools- Word, Excel, PowerPoint, Visio • Self-motivated with ability to prioritize, meet deadlines and manage changing priorities. • Strong oral and written communication skills (English) • Ability to convey technical concepts in a clear and concise manner. • ITIL Foundation certification a plus

🏖️ Benefits

• paid leave • options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. • Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. • 401(k) retirement plan with employer contribution match that is immediately vested. • professional growth through professional courses, certifications, and tuition reimbursement programs