Domestic Scheduling Case Manager

November 21

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Planet Depos

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Legal Tech • B2B

Planet Depos is a premier court reporting and litigation technology company, providing services across the globe. Specializing in real-time court reporting, legal videography, and remote proceedings, Planet Depos leverages advanced AI tools to deliver secure and efficient litigation support. With a large network of certified court reporters and comprehensive technology solutions, they serve legal professionals in over 55 countries, offering transcription, translation, and interpretation services. Planet Depos is praised for their professionalism, reliability, and innovative technology, ensuring that legal proceedings are conducted smoothly and effectively anywhere in the world.

201 - 500 employees

🤝 B2B

📋 Description

• Schedules depositions and other legal proceedings in complex, confidential cases. • Establishes new and existing client relationships by demonstrating company expertise. • Responds quickly and succinctly to inquiries via telephone and email. • Takes care of all logistical arrangements for the benefit of the client. • Monitors Scheduling email folder throughout the shift. • Assists in the prompt resolution of same-day job issues. • Enters data into database software with extreme detail. • Reserves conference rooms and meeting locations for clients. • Sends confirmations and job updates to clients and resources via email. • Pays close attention to job details and performs quality control checks.

🎯 Requirements

• 4 year college degree and a minimum of 4 years in a customer service and/or legal environment. • Must have excellent written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products. • Must have previous remote work experience. • Strong attention to detail required. • Must have a team-spirited, positive personality. • Must be able to work in a professional and confidential environment.

🏖️ Benefits

• Medical • Dental • Vision • Voluntary Term Life Insurance • Voluntary Whole Life Insurance • Voluntary Long Term Disability • PTO • Paid Holidays • 401(k) • Employee Assistance Program (EAP)