Transcription Project Manager

🕒 September 18

🇺🇸 United States – Remote

💵 $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Planet Depos

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚖️ Legal

🤝 B2B

Legal • Legal Tech • B2B

Planet Depos is a premier court reporting and litigation technology company, providing services across the globe. Specializing in real-time court reporting, legal videography, and remote proceedings, Planet Depos leverages advanced AI tools to deliver secure and efficient litigation support. With a large network of certified court reporters and comprehensive technology solutions, they serve legal professionals in over 55 countries, offering transcription, translation, and interpretation services. Planet Depos is praised for their professionalism, reliability, and innovative technology, ensuring that legal proceedings are conducted smoothly and effectively anywhere in the world.

📋 Description

• Receive and review audio/files from digital reporters and resources • Assign transcription and scoping assignments to resources and vendors • Coordinate, manage, and track statuses as needed • Communicate with resources regarding audio/transcript status and other client requests • Provide feedback on job submissions • Monitor department inbox to promptly respond to client questions and other requests • Handle transcription-related phone calls • Coordinate deliverables with other Operations departments • Guide clients through the client-provided audio transcription request process, including providing cost estimates • Maintain up-to-date information in databases and job boards • Quality-check, format, and finalize transcripts as needed • Suggest improvements to transcription workflows, policies, and procedures through process improvements and/or technology utilization • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree and/or a minimum of three years’ experience in an office or customer-service setting or a combination of education and industry experience required • Transcription experience preferred • Superb written and verbal communication skills • Experience with Microsoft Office products • Strong attention to detail • Excellent customer service skills • Analytical and problem-solving skills • Decision-making skills and good judgment • Ability to work in a professional and confidential environment

🏖️ Benefits

• Medical • Dental • Vision • Voluntary Term Life Insurance • Voluntary Long Term Disability • PTO • Paid Holidays • 401(k) • Employee Assistance Program (EAP)