Senior DevOps Engineer – AWS Cloud Hosting Platform

November 26

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Platinumlist Tickets

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eCommerce • Entertainment • Marketplace

Platinumlist Tickets is a comprehensive entertainment discovery and monetization platform that enables users to buy and sell tickets for various events including attractions, nightlife, sports, and business events. With a focus on fast and secure payment options, instant confirmation, and reliable customer support, Platinumlist serves millions of users and offers services tailored for event organizers, including marketing services and a ticketing system.

51 - 200 employees

Founded 2006

🛍️ eCommerce

🏪 Marketplace

📋 Description

• Own production reliability on AWS: availability, latency, throughput, capacity, and incident response. • Architect and operate scalable infrastructure (multi-AZ as a baseline; DR strategy and regular testing). • Build and maintain Infrastructure as Code (Terraform / CloudFormation / CDK) and Git-based workflows. • Improve CI/CD pipelines and deployment strategies (blue/green, canary, progressive delivery). • Implement strong observability: metrics, logs, traces, alerting, dashboards; define SLO/SLI and reduce noise. • Own database operations on AWS (Aurora/RDS MySQL): backups/restores (including restore drills), read replicas, performance troubleshooting, and capacity planning. • Improve caching and traffic handling (CDN, Redis/ElastiCache, queues) to sustain peak demand. • Harden security posture: IAM least privilege, secrets management, patching, WAF, audit trails. • Drive adoption of relevant AWS managed services (where it increases reliability and reduces ops burden). • Drive cloud cost efficiency (FinOps): cost visibility, tagging, budgets/alerts, rightsizing, and smart usage of AWS pricing models without compromising reliability. • Lead post-incident reviews (RCA, corrective actions, prevention), and ensure improvements are implemented and verified.

🎯 Requirements

• 10+ years of experience in similar role. • Strong hands-on AWS in production (typical stack: VPC, IAM, EC2, ALB/NLB, Auto Scaling, S3, CloudFront, Route53, CloudWatch/CloudTrail, WAF; plus Aurora/RDS). • Proven experience designing/operating high-load web systems with strict uptime requirements. • IaC and automation mindset (Terraform/CloudFormation/CDK + scripting Bash/Python). • Production MySQL on AWS (Aurora/RDS): backups & restores (including restore drills), read replicas, monitoring, and performance troubleshooting. • Ability to troubleshoot production web stacks (Nginx + PHP-FPM) and identify bottlenecks across app ↔ DB ↔ infrastructure. • Containers and deployment automation (ECS/EKS, Docker; understanding of scaling and rollout patterns). • Solid Linux + networking fundamentals (DNS, TLS, routing, LB, troubleshooting). • Observability practices and incident management experience. • Must be reachable for critical production incidents; occasional after-hours support may be required (critical-only). • **Nice-to-have: ** • PHP ecosystem familiarity (PHP-FPM/Nginx, Composer; Laravel/Symfony is a plus). • MySQL internals/performance tuning and advanced replication/proxying (e.g., ProxySQL). • Serverless & event-driven AWS (Lambda, SQS/SNS, EventBridge, Step Functions). • Security & compliance frameworks; chaos testing/load testing.

🏖️ Benefits

• Competitive salary. • Remote-friendly work setup. • A chance to make a real impact in a fast-growing market. • Space to grow, experiment, and push boundaries.