Operational Consultant

Job not on LinkedIn

March 14

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Playa Bowls

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B2C • eCommerce • Wellness

Playa Bowls is a vibrant health food brand that specializes in serving delicious and nutritious açaí bowls, pitaya, coconut bowls, and smoothies. Rooted in the beach lifestyle, the company prioritizes fresh, high-quality ingredients while maintaining a commitment to sustainability and community. With a growing number of locations, Playa Bowls aims to provide a refreshing slice of summer with their offerings, all while promoting a health-conscious and environmentally friendly ethos.

201 - 500 employees

Founded 2014

👥 B2C

🛍️ eCommerce

🧘 Wellness

💰 Private Equity Round on 2021-08

📋 Description

• WHO WE ARE: Playa Bowls is New Jersey's Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. • The Operational Consultant’s responsibility is to support & oversee an assigned portfolio of new and existing franchisees/licensees in all aspects of business planning and brand standards compliance driving operational excellence serving as Playa Bowls Brand Ambassador, business liaison, coach and teacher. • WHAT YOU’LL DO: Achieve/exceed the operations and business performance goals for your Franchisee portfolio as established by the Playa Bowls Executive Team and your Franchise Operations Director. • Monitor Playa Bowls key performance indicators (KPIs) and Franchisee P&L’s to track progress. • Evaluate customer feedback to identify areas for improvement in customer service and product quality and drive action plans to remedy and improve. • Ensure compliance with local, state, and federal regulations, including health and safety codes.

🎯 Requirements

• Bachelor’s degree or equivalent work experience required • 3-5 years’ relevant experience; previous experience in a multi-unit business environment • Franchise/License operations experience preferred • Proficient in Google Suite, FranConnect (Franchise Management Software), and Microsoft Office for collaboration and communication • Ability to build strong working relationships with Franchisees and community partnerships • Demonstrated ability and experience to consult with and influence Franchisees/ Licensees. • Advanced knowledge of consultative approaches and experience guiding leaders to make solid business decisions • Strong business acumen skills with the ability to plan and set clear priorities to achieve business objectives • Ability to work independently and adapt to changing environments • Excellent communication skills; both written and oral, as well as listening skills • Ability to multi-task, have strong organization skills, and be detail minded • Proven ability to manage conflict and change management • Personality traits include passion for our business and brands, strong follow up, empathy, and commitment

🏖️ Benefits

• Competitive pay: We offer competitive base pay, yearly merit increases based on performance and a great incentive bonus plan participation! • Flexible Work Environment: When you are not traveling for restaurant visitations, scheduled meetings, new store openings, company functions, etc., you will be in a remote work environment! • Employee Benefits: We offer Medical, Vision, Dental, Domestic Partner Benefits, Spouse & Children Benefits, 401K Plan, Employer Paid Life Insurance and ST Disability, Health Savings Account, Paid Time Off, Paid Holidays, and more! • Advancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career! • Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!