Community Moderator

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February 7

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Plutus

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Fintech • Crypto

Plutus is a fintech company that offers a unique debit card and banking app designed for rewarding everyday spending. Users can earn between 3-9% back in Pluton, the company's native cryptocurrency rewards token, through purchases at millions of merchants. Plutus also provides users with additional savings through perks with over 50 popular brands such as Netflix, Amazon, and McDonald's. Positioned as a smarter alternative to traditional banking, Plutus emphasizes user ownership by allowing rewards to be managed through personal wallets.

11 - 50 employees

💳 Fintech

₿ Crypto

📋 Description

• Your mission: Plutus is a finance app disrupting the loyalty rewards market. • Users earn up to 9% in rewards and access 50+ Perks with their Plutus Debit Card. • Rewards come in the form of Pluton (PLU), a decentralised loyalty rewards token. • You will play a crucial role in fostering a positive and engaging environment within our communities. • Responsibilities include managing user interactions and ensuring compliance with guidelines. • Encourage positive discussions and mediate conflicts. • Assist users with inquiries and create engaging content for the community. • Gather user feedback to improve products and coordinate community events.

🎯 Requirements

• Experience: Previous experience as a community moderator, customer support specialist, or similar role. • Communication Skills: Excellent verbal and written communication skills. Ability to interact professionally and empathetically with users. • Conflict Resolution: Strong problem-solving skills and the ability to mediate conflicts effectively. • Tech-Savvy: Familiarity with social media platforms, online forums, and community management tools. • Passion for Crypto: Interest and knowledge in blockchain technology, cryptocurrencies, and fintech. • Organisational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Team Player: Ability to work collaboratively with different teams to ensure the community's needs are met.

🏖️ Benefits

• Remote Work: Enjoy the flexibility of working remotely with a dynamic and innovative team. • Professional Growth: Opportunities for professional development and career advancement. • Inclusive Environment: Be part of an inclusive work environment that values diverse perspectives and backgrounds.