Engineering Manager

🔥 11 hours ago

Where this job comes from

Posted on Point Digital Finance, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 11 hours ago

Still open on Point Digital Finance, Inc.'s site. Checked 2 hours ago.

Logo of Point Digital Finance, Inc.

Point Digital Finance, Inc.

11 - 50 employees

Founded 2021

💸 Finance

🏠 Real Estate

💳 Fintech

Finance • Real Estate • Fintech

Point Digital Finance, Inc. is a company offering innovative solutions for home equity investment, catering to homeowners across the United States. Founded in 2015, Point provides financial inclusion by allowing homeowners to unlock the value of their home equity with a unique Home Equity Investment (HEI) product. Unlike traditional loans, Point's HEI involves no monthly payments and has flexible credit requirements, making home equity access more attainable. The company partners with homeowners, offering a lump sum in exchange for a share in the home's future appreciation, without impacting the owner's control over their property. Point also offers a SEED down payment investment to assist future homeowners with their down payments.

📋 Description

• Define the AI technical strategy for customer experience • Own the roadmap for AI-powered voice, email, chat, and SMS agents • Write code, review pull requests, prototype agent capabilities, and debug production issues • Partner with Product, CX, and Operations to identify and ship AI-enabled workflow improvements • Establish agent performance metrics and use data to prioritize the roadmap • Design reliable agent architectures with orchestration, tool use, guardrails, and fallback handling • Lead and grow a small, senior engineering team • Drive observability and reliability across the AI agent stack using tools such as Langfuse

🎯 Requirements

• 7+ years of software engineering experience building and operating production systems • At least 2 years leading or managing engineering teams • Experience developing and shipping LLM-powered, conversational AI, or agentic systems in real-world environments • Experience delivering customer-facing products end-to-end, including design, deployment, monitoring, and iteration • Ability to partner with Product, Operations, and CX stakeholders • Deep systems design expertise focused on reliable, observable, real-time services • Technical leadership experience guiding architecture decisions and evaluating trade-offs • Experience defining technical strategy and roadmaps for AI-driven customer experiences • Ability to hire, mentor, and develop high-performing engineering teams • Hands-on experience with LLM and agent development, including prompt engineering, RAG, tool usage, and orchestration frameworks • Comfort making build-vs-buy decisions and evaluating vendors and platforms • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, or equivalent practical experience • Must reside in one of Point’s states of operation

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Flexible spending accounts (FSA) and health savings accounts (HSA) • Unlimited paid time off • 10 company holidays • Fully remote work support • Fully paid parental leave • Paid transition time after parental leave • Meaningful equity • 401K retirement plans • Guaranteed life insurance • Short- and long-term disability coverage • Monthly internet, mobile plan, and wellness stipends • One-time home office reimbursement • Company-provided MacBook and monitor

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