Principal AI Architect

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August 28

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PointClickCare

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Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

📋 Description

• At PointClickCare is a mission-driven health tech company; we empower our employees to push boundaries, innovate, and shape the future of healthcare. We serve thousands of provider organizations with 400+ integrated partners, and we invest in AI to drive meaningful outcomes. Travel to office expectations and remote/hybrid arrangements apply for remote/hybrid roles. Position Summary: We are looking for a Principal AI Architect to lead and mature AI CoE, align with IT strategy, and deliver end-to-end capabilities. Key Responsibilities include architecting agentic IT capabilities, building LLM-powered agents, designing orchestration flows, grounding strategies, governance, and collaboration across teams. Required Experience & Skills include 5+ years in AI/ML or related fields, Python proficiency, hands-on with OpenAI/Azure OpenAI/Anthropic, LangGraph, CrewAI, LangChain, and strong leadership. This role requires global experience and architecture delivery leadership.

🎯 Requirements

• Bachelor's or Master's degree in Computer science, Information Technology, or a related field • 5+ years of experience in AI/ML, software engineering, or intelligent systems, with at least 2 years in LLM-based or agentic AI development. • Proficiency in Python, with experience building backend systems, APIs, and containerized services. • Hands-on experience with LLM platforms such as OpenAI, Azure OpenAI, or Anthropic, and techniques like RAG and prompt engineering. • Familiarity with agent orchestration tools (LangGraph, CrewAI, LangChain, AutoGen, etc.). • Prior experience as a Principal Architect in a global organization • Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must • Proven track record of successfully leading large scale initiatives from concept to delivery in various AI Platforms like Micosoft CoPilot, Salesforce Agentforce. • Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders • Architecture Certifications on Azure, TOGAF and Salesforce Technical Architect preferred • Strong analytical, problem-solving, communication skills • Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards • Strong understanding of security architecture principles and practices • Proven experience in business capability modeling and translating business needs into technology solutions

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!