Distributed Analyst

Job not on LinkedIn

November 5

Apply Now

Receive Emails with Similar Jobs

Pomeroy

WebsiteLinkedInAll Job Openings

B2B • Enterprise • Cybersecurity

Pomeroy is a technology solutions and IT services provider that helps organizations design, implement, secure, and manage their infrastructure and digital workspaces. It offers advisory and consulting, AI and data intelligence, cloud and infrastructure, cybersecurity and risk management, managed and professional services, modern lifecycle device solutions, and strategic technical staffing. Pomeroy serves enterprise clients across retail, financial services, healthcare, manufacturing and government, focusing on keeping workforces connected, secure, and productive.

1001 - 5000 employees

Founded 1982

🤝 B2B

🏢 Enterprise

🔒 Cybersecurity

📋 Description

• System Operator Analyst provides support to the computer operators and customers on complex problems and change activities. • Participate with account transitions and de-transitions. • Ability to recommend, create and implement new processes and procedures to improve business methods and practices. • Technical expert within the area of expertise.

🎯 Requirements

• Knowledge of IBM AS400 (iSeries), AIX, and UNIX Systems • Participate in transition and de-transition of customer accounts and Disaster Recovery • Knowledge of how to use a Job Scheduler • Manage incidents via multiple problem / change management systems to include ServiceNow, ISM, Maximo, and Remedy. • Familiarity with batch monitoring systems control-M, Tidal, Netcool, and other monitoring tools dependent on customer requirements. • Manage applications in Windows and Unix environments. • Problem determination and resolution skills on multiple platforms and applications. • Knowledge / experience of Operating Systems: Red Hat Linux, Windows, PCAnywhere, Putty, and Open Text Socks Client. • Create and maintain system backup processes for iSERIES / AS400 • Create and maintain programs for archiving data to media, run file reorganizations and clean-up of logs • Create and maintain checklists and processes & procedures for console ops • Monitor system for disk space, CPU activity, message queues • Order and/or download PTFs, APARs for system maintenance • Prepare for and execute system migrations, operating system upgrades, hardware and software additions and removal. • Maintenance and backup of system HMC • Attend Change and Problem meetings and execute reporting • Participate in RCAs (Root Cause Analysis). • Assist with overseeing day-to-day activities of Operations staff members. • Assist with onboarding and training of new employees to include assisting with completing required forms, ID creations, workspace and workstation assignment. • Assist with scheduling team and ensuring adequate coverage during vacations, sick time, and any change activities that may require additional support. • Read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; Learn and apply new skills and information. • Perform highly detailed work on multiple, concurrent tasks; and interact with Getronics employees, Clients and Vendors. • Enjoys Working in a Fast-paced Environment.

🏖️ Benefits

• Pomeroy believes in treating all people with respect, dignity and is committed to provide a work environment free from discrimination and harassment • Pomeroy is an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment