Head Receptionist, Treatment Coordinator Duties

Job not on LinkedIn

🔥 13 hours ago

🇬🇧 United Kingdom – Remote

💵 £18 / hour

⏰ Full Time

🔴 Lead

👻 Ghost score 0%

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Portman Dental Care

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

👥 B2C

💄 Beauty

Healthcare • B2C • Beauty

Portman Dental Care is a privately-focused dental group founded in 2009 that operates around 200 dental practices across the UK, Ireland and Benelux, including specialist orthodontic clinics, and provides NHS and private dental services to over 700,000 patients. The company offers a wide range of general, specialist, cosmetic and restorative dental treatments (including orthodontics, implants, facial aesthetics and hygiene services), emphasizes clinical development, innovation and a patient-centered culture, and also engages in practice acquisitions and support for practice owners. Portman is active in community and charitable efforts and maintains COVID-19 guidance and patient support resources.

📋 Description

• Serve as Head Receptionist with Treatment Coordinator duties • Support each patient's journey and help patients feel supported from the start • Provide frequent reception cover • Coordinate patient treatments • Deliver exceptional patient care and service • Work Monday to Friday shifts between 08:00am and 8:00pm • Work 1 or 2 Saturday mornings per month • Collaborate as part of the Harley Street Dental & Implant Clinic practice team

🎯 Requirements

• Previous experience as a Treatment Coordinator or Patient Care Advisor • A caring and empathetic approach • Excellent communication and relationship-building skills • Team-oriented approach • Ability to deliver exceptional patient care and service • Flexibility to work Saturday mornings twice a month • Availability for 40 hours per week, with shifts between 08:00am and 8:00pm Monday to Friday and 1 or 2 Saturdays per month from 8:30am to 1:30pm

🏖️ Benefits

• Bonus scheme based on practice performance • 24/7 Employee Assistance Programme and GP service • In-house Mental Health First Aider programme • Birthday off • Option to buy 3 more days • Enhanced maternity/paternity leave • Life assurance • Contributory pension scheme