PPLSI
We create services that protect and empower people. Our vision is to build a better world where access to justice and security is equal for every human — regardless of gender, race, orientation, education, social status, or personal wealth. PPLSI enables everyone to pursue their life – to worry less and live more – without the fear that a legal or privacy issue might bring it all crashing down.
5001 - 10000 employees
Senior Engineering Support Specialist
Job not on LinkedIn
May 29
PPLSI
We create services that protect and empower people. Our vision is to build a better world where access to justice and security is equal for every human — regardless of gender, race, orientation, education, social status, or personal wealth. PPLSI enables everyone to pursue their life – to worry less and live more – without the fear that a legal or privacy issue might bring it all crashing down.
5001 - 10000 employees
📋 Description
• The Senior Engineering Support Specialist is an essential technical contributor • Providing second-level support and problem resolution for proprietary applications and products • Responsible for triaging, investigating, prioritizing, and solving issues • Work closely with product and engineering teams to improve documentation, processes, monitoring, and products • Ensure effective communication with stakeholders throughout the resolution process • Collaborate on feedback loops that result in product improvements • A consistent, repeatable, and clear process for issue communication and resolution exists
🎯 Requirements
• Ability to work onsite at least some of the time may be required • Employee must be able to sit or stand for long periods of time • Employee can conduct duties discreetly and impartially • If working remotely, employee is able to work in a space that allows them to effectively complete their job tasks, including having reliable internet connectivity and the ability to participate effectively while on phone and video calls • Employee has regular and predictable attendance and punctuality • Ability to lift up to 50 pounds
🏖️ Benefits
• Commitment to Equal Opportunity • We strongly encourage women, minorities, individuals with disabilities and veterans to apply
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