Senior Engineer, Platform Operations

🕒 August 12

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

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👻 Ghost score 49%

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Deploy, configure, validate, maintain, upgrade, and support Managed Services Gateways across AWS, Azure, VMware, and Hyper-V environments • Verify compute, storage, network, firewall, and other platform requirements • Administer and troubleshoot Linux operating systems, Kubernetes environments, and Rancher-managed workloads • Troubleshoot container, virtualization, networking, storage, VPN, and application service issues • Use Windmill and other automation tools to improve deployment, validation, maintenance, and operational workflows • Automate repetitive tasks, improve reliability, and reduce operational risk • Serve as an escalation point for complex or service-impacting issues • Own incidents, requests, changes, and problems through resolution or appropriate escalation • Coordinate with clients, vendors, and internal cloud, infrastructure, security, and networking teams • Document work, communications, and resolution details in ServiceNow • Create and maintain deployment procedures, troubleshooting guides, standards, and operational runbooks • Provide technical guidance and knowledge sharing to other engineers • Support platform testing, patching, upgrades, vulnerability remediation, lifecycle management, and standardization efforts • Participate in an on-call rotation and perform after-hours or weekend work as required

🎯 Requirements

• Bachelor's degree or equivalent work experience and/or military experience • 5-8 years of experience in platform operations, systems engineering, infrastructure engineering, DevOps, or a related field • Advanced experience administering and troubleshooting Linux operating systems • Hands-on experience deploying, operating, and supporting Kubernetes environments managed through Rancher • Experience with VMware and Microsoft Hyper-V • Working knowledge of AWS and Microsoft Azure infrastructure concepts and platform services • 3-5 years' experience with Palo Alto Networks firewalls or comparable enterprise platforms • 3-5 years' experience with Cisco routing and switching or comparable networking technologies • Strong networking fundamentals, including IPv4 addressing and subnetting, routing and next-hop determination, DNS, NAT, VLANs, firewall policies and requirements, VPNs, and connectivity troubleshooting • Experience using Windmill or a comparable automation/workflow platform • Experience using ServiceNow for incident, request, change, and problem management • Ability to troubleshoot across application, operating system, virtualization, cloud, and network layers • Strong written and verbal communication skills, including explaining technical information to nontechnical audiences • Ability to independently manage complex work and balance competing priorities • Commitment to continuous learning and staying current with evolving technologies and industry best practices • Must be a US Citizen • Preferred: Docker, Git, Bash, Python, PowerShell, Terraform, or similar technologies • Preferred: experience supporting immutable operating systems, edge platforms, or fleets of remotely managed Managed Services Gateways • Preferred: familiarity with monitoring, logging, observability, and CI/CD practices • Preferred: relevant Linux, Kubernetes, VMware, Microsoft, AWS, Azure, Cisco, or Palo Alto certifications

🏖️ Benefits

• Remote role situated in the Continental US • 5% associated travel • Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Priority referrals for protected veterans • Participation in an on-call rotation with after-hours/weekend work as required

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