Surgical Operations Manager

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🕒 November 7, 2025

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Logo of PRM

PRM

1 - 10 employees

Founded 1997

🏠 Real Estate

🤝 B2B

🏢 Enterprise

Real Estate • B2B • Enterprise

PRM is Arizona’s premier homeowner and condominium association management company, serving communities for over 30 years. We specialize in providing comprehensive property management services that enhance the quality of life for residents. Our dedicated team works closely with community boards to manage various needs, ensuring safety, integrity, and a thriving community environment. Our mission is to deliver exceptional service tailored to the unique priorities of each association we serve, promoting strong relationships and commitment to community values.

📋 Description

• Manage, train, and mentor a team of Surgical Coordinators across all clinic locations. • Establish performance metrics and KPIs to track staff effectiveness and operational success. • Conduct regular audits to ensure scheduling accuracy, timely patient clearances, and compliance with pre-op protocols. • Serve as the primary escalation point for surgical scheduling or coordination issues. • Optimize surgical scheduling processes across multiple providers and clinic sites. • Standardize workflows to ensure consistency, reduce inefficiencies, and enhance patient experience. • Partner with clinical and administrative leaders to align surgical operations with broader organizational goals. • Lead high-impact projects aimed at improving operational efficiency, scaling services, or implementing new surgical programs. • Collaborate with cross-functional teams (clinical, billing, IT, patient services) on initiatives such as system integrations, insurance updates, or patient experience improvements. • Prepare and present project updates, operational reports, and data-driven insights to senior leadership. • Ensure all surgical scheduling activities comply with HIPAA, state, and federal regulations. • Work with the compliance team to maintain credentialing records and ensure surgical protocols meet organizational standards.

🎯 Requirements

• High School Diploma or Equivalent • 2-4 Years full-time surgery scheduling experience • Willing and able to follow directions and adhere to priorities • Must have a can-do, will-do attitude. • Superior knowledge of coding guidelines and reimbursement schemes • Must have exceptional organizational and computer skills • Conversational knowledge of medical terminology, acronyms, techniques. • Excellent written and oral communication • Solid analytical skills • Ability to work independently and with a team. • 3 years eClinical Works RCM experience in patient account and denial management

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