Reimbursement Success Manager

🕒 August 6

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Prochant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Prochant is a company specializing in optimizing revenue cycle management (RCM) for the home-based care sector, including home medical equipment, infusion, and home health care. They leverage innovative technology and expert teams to improve financial performance and efficiency for their clients. Prochant's services cover intake, billing, and collections with flexible partnership offerings to meet diverse operational needs. Their proprietary Prochant Pulse technology includes analytics and AI-driven workflow management for enhanced decision-making and productivity. By handling RCM processes, Prochant allows clients to focus more on patient care and operational success.

📋 Description

• Build and maintain strong client relationships, including regular engagement with executive sponsors and key stakeholders • Lead strategic planning and execution of billing operations across multiple medical billing teams focused on DME, Sleep, and Infusion sectors • Develop, implement, and uphold standardized policies and procedures • Optimize billing workflows across a diverse client base and markets • Maintain consistent billing performance and cash flow • Identify opportunities to enhance collections • Proactively recognize risks that could impact reimbursement outcomes • Prioritize initiatives, guide teams, and drive operational excellence • Cultivate strong client partnerships and identify growth opportunities within existing accounts • Contribute to new business development efforts • Collaborate with internal cross-functional teams, including operations and sales, to ensure alignment and successful service delivery

🎯 Requirements

• 3–5 years of progressive experience in DME or Revenue Cycle Management • Project management experience preferred • Strong presentation skills with the ability to engage audiences of varying sizes • Excellent written and verbal communication skills • Proven ability to manage time effectively, multitask, and prioritize competing demands • Proficiency in Microsoft Office applications (PowerPoint, Teams, Outlook, Excel) • Experience with at least one industry-standard billing system (e.g., Brightree, TIMS, HDMS, Niko) • Strong analytical and problem-solving capabilities • Experience collaborating with global or international teams • Associate degree preferred • Familiarity with California payer HME/DME requirements preferred • Capitation experience preferred • Willingness to travel domestically and internationally preferred

🏖️ Benefits

• Health Insurance • Gap Insurance • Dental Insurance • Vision Insurance • Short Term/Long Term Disability (company paid) • Term Life Insurance (company paid, employee can elect additional) • Disability Income • Level Term Life • Accident Insurance • Critical Illness Insurance • Floating holidays and paid time off • 401K with Company match • Family Teledoc Plan (Company Paid) • Willingness to travel domestically and internationally preferred