Director, Product Management – Provider Network, Interoperability

🕒 May 21

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Progyny, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🤝 B2B

🧘 Wellness

Healthcare Insurance • B2B • Wellness

Progyny, Inc. is a company that provides comprehensive reproductive health benefits with a focus on fertility, family building, and women's reproductive health. Their services include flexible and equitable fertility benefits such as IVF, IUI, adoption, and surrogacy, catering to a global workforce. Progyny is dedicated to achieving superior clinical outcomes and exceptional member experiences through their data-driven model. They offer an extensive network of providers, ensuring high-quality, accessible care. Progyny supports over 460 companies with varied industries, aiming to redefine employer benefits with solutions that encompass every stage of life, from preconception to menopause.

📋 Description

• Own and evolve the product strategy for provider network technology, interoperability, clinical data exchange, and partner integrations • Develop and maintain a multi-quarter roadmap aligned to business goals, client needs, provider partner needs, and technical strategy • Partner with Product, Engineering, Operations, and business leaders to prioritize investments that improve scalability, maintainability, provider experience, and operational efficiency • Balance strategic initiatives with tactical delivery needs, ensuring teams can deliver both near-term value and long-term platform capabilities • Lead product efforts related to EMR integrations, practice management software integrations, APIs, clinical data exchange, claims/utilization data, and provider-facing workflows • Ensure solutions align with healthcare interoperability standards and best practices, including HL7, FHIR, EDI, data privacy, security, and regulatory requirements • Partner with Engineering and Architecture teams to ensure products are built with flexibility, scalability, reliability, and long-term maintainability • Identify technical risks early, align stakeholders on tradeoffs, and communicate risks, dependencies, and decisions clearly to leadership • Guide discovery efforts with internal stakeholders, provider partners, and users to understand needs, pain points, and opportunities • Translate complex business, clinical, operational, and technical needs into clear product requirements, user stories, workflows, and acceptance criteria • Establish success metrics and KPIs to measure impact on provider experience, member outcomes, operational efficiency, data quality, scalability, and ROI • Use qualitative and quantitative insights to evaluate product performance and continuously improve solutions after launch • Facilitate alignment across technical and non-technical stakeholders, ensuring shared understanding of priorities, tradeoffs, and outcomes • Build strong relationships with provider partners and internal teams to support joint exploration, feedback loops, and successful adoption • Communicate product strategy, roadmap progress, risks, and outcomes clearly to leadership and cross-functional audiences • Grow, lead, coach, and mentor a team of product managers • Partner with other Product Leaders and Product Operations to help define and improve product management processes, frameworks, standards, and operating rhythms • Partner with Engineering leadership to align Agile execution models, delivery practices, and resource planning with the type of work being delivered • Champion strong product practices, including discovery, roadmap planning, backlog management, stakeholder communication, and data-driven decision-making

🎯 Requirements

• 7–10+ years of product management experience in healthcare technology • Strong understanding of healthcare workflows, provider operations, EMRs, practice management systems, clinical data exchange, claims/utilization data, and healthcare data platforms • Familiarity with healthcare data standards, integration methods, and regulatory concepts, including HL7, FHIR, EDI, APIs, data privacy, data security, utilization management, provider credentialing, provider search, and clinical outcomes • Ability to partner closely with Engineering and Architecture teams to make informed product decisions related to software architecture, scalability, technical debt, integrations, and platform capabilities • Proven ability to define product strategy, build roadmaps, prioritize complex work, and drive initiatives from discovery through launch and post-launch optimization • Experienced in a player/coach leadership role leading product managers, product managers, or cross-functional delivery teams • Excellent communication and influencing skills, including the ability to translate complex technical concepts for non-technical audiences and align stakeholders across functions • Strong analytical skills, with the ability to define KPIs, assess outcomes, synthesize insights, and make data-informed decisions in ambiguous or complex situations • Experience delivering products in Agile environments, including Scrum, Kanban, or hybrid delivery models • Experience with product roadmap and execution tools such as Jira, Confluence, ProductBoard, Monday, or similar platforms • Familiarity with Figma, LucidChart, SQL, Excel. • Experience or interest in fertility, reproductive health, women’s health, or broader healthcare verticals is strongly preferred • Bachelor’s degree in Healthcare, Computer Science, Engineering, Business, Technology, or a related field, or equivalent practical experience.

🏖️ Benefits

• Paid family and parental leave • Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support) • Family and pet care fund • Menopause and midlife care • Health, dental, vision and life insurance options for employees and family • Free in-person, virtual and text-based mental health and wellness support • Paid time off, including vacation, sick leave, personal days and summer flex time • Company equity • Bonus program • 401(k) plan with company match • Access to on-demand legal and financial advice • Learning and development programs to help you grow professionally and a mentorship program • Company social events to include annual volunteer day and donation matching • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office