Director of RCM Analytics – Client Success

🕒 March 4

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Prompt Therapy Solutions Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

⚡ Productivity

☁️ SaaS

Healthcare Insurance • Productivity • SaaS

Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.

📋 Description

• The Director of RCM Analytics is responsible for end-to-end operational ownership of client revenue cycle performance across all sites. • This role serves as the owner for client setup, system configuration, reporting alignment, and ongoing RCM optimization ensuring every customer is fully operational, structurally sound, and positioned for success from day one. • This individual combines deep revenue cycle expertise, advanced analytics capability, and strong operational leadership. • Actively monitor performance in real time, identify root-cause operational gaps early, and drive corrective action with internal teams and client leadership when needed. • Play a central role in ensuring RCM performance is scalable, measurable, and continuously improving across the organization. • Serve as a Prompt product and BI expert ensuring system configurations, automation tools, and reporting environments are fully optimized while interfacing directly with the Product team on feature gaps and enhancement opportunities driven by RCM and enterprise needs.

🎯 Requirements

• Bachelor’s Degree in Business, Analytics, Healthcare Administration, Finance, or related field. • 7+ years of experience in revenue cycle operations, healthcare analytics, or performance leadership. • Strong working knowledge of claims management, denials, authorizations, AR aging, payer behavior, and workflow optimization. • Demonstrated experience building and configuring Business Intelligence (BI) dashboards and reporting environments. • Experience implementing operational change across multiple sites or enterprise-level healthcare clients. • Proven ability to manage escalations and conduct performance-driven conversations with owners or executive stakeholders. • Advanced analytical skills with the ability to translate data into structured operational action. • Ability to operate independently with high accountability and cross-functional influence.

🏖️ Benefits

• Competitive salaries. Bonus potential with exceptional performance. • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower