Spanish Speaking Medical Information Specialist

🔥 5 minutes ago

🌐 United Kingdom, Serbia, +2 more countries – Remote

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⏰ Full Time

⚪️ Entry-level

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 10%

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🗣️🇪🇸 Spanish Required

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Logo of ProPharma

ProPharma

5001 - 10000 employees

Founded 2001

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 $8.6M Venture Round on 2020-10

Healthcare • Logistics • Manufacturing

ProPharma is a leading research consulting organization in the life sciences industry. The company specializes in providing custom solutions across the full product lifecycle, from early discovery to post-market monitoring. ProPharma's services include regulatory sciences, clinical research solutions, quality and compliance services, pharmacovigilance, medical information, and R&D technology. Known for its deep domain expertise, ProPharma assists clients in the pharmaceuticals, biotechnology, and medical device sectors with regulatory support, clinical development, and quality management. ProPharma's global team supports a wide range of therapeutic areas including oncology, cardiovascular, and rare diseases, among others, ensuring effective and efficient delivery of life-saving therapies.

📋 Description

• Respond to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms • Use approved product information, scientific literature, and internal data to provide clear, accurate responses • Document and report adverse events, product complaints, and other safety concerns in line with regulatory standards • Log enquiries into internal systems clearly, timely, and compliantly • Perform checks on safety reports and medical enquiries • Write high-quality custom medical responses using client-approved resources • Provide informal training or mentorship to new team members • Contribute to process improvements and suggest updates to internal procedures • Occasionally participate in rotating after-hours coverage

🎯 Requirements

• A degree in life sciences or healthcare-related field • Strong written and verbal communication skills • High attention to detail and commitment to accuracy • Interest in drug safety, medical information, or regulatory affairs • Proactive mindset and willingness to learn • Fluency (C2) in Spanish and English, both written and orally • Ability to respond clearly and knowledgeably to customers over the phone and via email • Occasional participation in rotating after-hours coverage based on business needs

🏖️ Benefits

• Remote working with a flexible, home-based working arrangement • Comprehensive onboarding and full training for all roles • Leadership and management training • Industry training and learning from the wider Medical Information Team • Performance-related pay • Annual bonus • Health and wellness support • Contributory pension scheme • Enhanced maternity leave • Career development and fast-track promotional opportunities

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