Protective Life
Finance • Insurance
Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.
1001 - 5000 employees
Founded 1908
💸 Finance
Customer Service Advocate
Job not on LinkedIn
November 21
🌾 Nebraska – Remote
💵 $41.6k - $45k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Protective Life
Finance • Insurance
Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.
1001 - 5000 employees
Founded 1908
💸 Finance
📋 Description
• Communicate with customers via phone, email, and chat • Accurately document and resolve customer requests for account information and updates • Consistently meet or exceed established call center, team, and individual performance goals • Identify and escalate trends or opportunities to improve the overall customer experience • Other duties as assigned
🎯 Requirements
• 2+ years of experience delivering exceptional service in fast-paced environments • Excellent written and verbal communication • Active listening • Adaptability to customer needs • High school diploma required • Prior experience in annuity, retirement, or finance industry preferred
🏖️ Benefits
• comprehensive health, dental and vision insurance • mental health benefits • employee assistance program • paid time off • paid parental leave • short-term disability • cultural observance day • contributions to healthcare accounts • pension plan • 401(k) plan with Company matching • ProHealth Rewards
Apply NowSimilar Jobs
November 21
Phone-first Triage Technician handling inbound support calls and guiding customers through troubleshooting. Collaborating with assisting technician based in the Philippines for remote repairs.
November 21
Customer Support Specialist providing bilingual support across email and social media platforms for delivering positive customer experiences. Engaging authentically with customers to resolve issues efficiently.
🗣️🇪🇸 Spanish Required
November 21
CPC Processor Customer Support handling inquiries and ensuring professionalism in releasing information. Provide high-level customer service via phone and other communication channels.
🇺🇸 United States – Remote
💵 $15 - $18 / hour
💰 $40M Series B on 2020-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
November 21
Customer Service Representative taking inbound and outbound calls from gym members. Updating memberships and personal info while providing excellent customer support in a dynamic environment.
🇺🇸 United States – Remote
💵 $12 - $23 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
November 21
Customer Support Specialist at Motive managing dealership customer support requests via email, phone, and Slack. Collaborating on integrations and guiding engineering improvements with customer feedback.
🇺🇸 United States – Remote
💰 $806k Seed Round on 2022-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor