Strategic Platform Administrator II – APIM

🕒 July 17

🏈 Alabama – Remote

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💵 $77k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Logo of Protective Life

Protective Life

1001 - 5000 employees

Founded 1908

💸 Finance

🛡️ Insurance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• Onboard and configure APIs using OpenAPI specifications • Configure APIs, operations, products, subscriptions, policies, fragments, named values, backends, and certificates • Administer and support Azure API Management across production and non-production environments • Monitor platform health, availability, performance, capacity, and operational trends • Troubleshoot API failures, policy errors, backend connectivity issues, failed deployments, and platform incidents • Deploy API revisions and releases across environments • Perform routine platform maintenance and cleanup • Support the full SDLC, including requirements clarification, configuration, validation, QA, UAT, deployment, and post-release verification • Partner with delivery teams, architects, IT stakeholders, and business stakeholders on API implementations and platform improvements • Implement authentication and authorization patterns and administer platform security configuration • Rotate keys and certificates and troubleshoot OAuth 2.0, OpenID Connect, JWT validation, and certificate-based authentication • Support compliance reviews, audit requests, access reviews, and API governance activities • Use logs, analytics, dashboards, and monitoring tools to improve reliability and operational efficiency • Support capacity planning, monitoring consistency, incident response, service restoration, root-cause follow-up, business continuity, and disaster recovery • Serve as a technical resource for junior platform administrators and delivery teams • Lead or support small-to-medium platform initiatives, enhancements, upgrades, and operational improvement efforts • Provide on-call support, including after-hours and weekend coverage as required

🎯 Requirements

• Bachelor's degree in a technical field or equivalent experience • 3-5 years of general IT experience • 2 or more years of experience in API development, integration engineering, API gateway administration, or a related platform role preferred • Experience with API gateways such as Azure API Management, Kong, Apigee, MuleSoft, or comparable technologies • Demonstrated ability to translate business needs into practical technical solutions • Strong communication, analytical, troubleshooting, and organizational skills • Ability to work independently on moderately complex assignments and support multiple priorities • Experience with Azure API Management and API onboarding/configuration using OpenAPI/Swagger specifications • Knowledge of REST APIs, HTTP fundamentals, and API governance concepts • Knowledge of API security patterns including OAuth 2.0, OpenID Connect, JWT validation, keys, certificates, and certificate-based authentication • Knowledge of Azure services and cloud concepts, including Key Vault, Application Gateway, virtual networks, network security groups, and private endpoints • Knowledge of identity and access management concepts, including SSO, OAuth, OpenID Connect, and certificate-based authentication • Knowledge of networking fundamentals, including DNS, routing, firewalls, and private connectivity • Knowledge of monitoring and observability tools such as Application Insights, Dynatrace, Splunk, or comparable tools • Knowledge of CI/CD concepts, YAML pipelines, Azure DevOps, GitHub Actions, and release governance practices • Ability to read code in one or more languages such as C#, Java, Python, or Node.js • Preferred certifications: AZ-900, API Academy Practitioner, Postman Student Expert, SC-900, Network+, AZ-104, or AZ-400

🏖️ Benefits

• Comprehensive health, dental and vision insurance • Mental health benefits • Employee assistance program • Paid time off • Paid parental leave • Short-term disability • Cultural observance day • Contributions to healthcare accounts • Pension plan • 401(k) plan with Company matching • ProHealth Rewards platform with cash rewards • Additional incentive opportunities through an annual incentive based on individual and Company performance • Disability accommodations during the application and recruitment process

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