Cloud Engineer – L2

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October 8

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Protera

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Cloud Services • Enterprise • SaaS

Protera is a globally certified SAP, Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP) cloud migration and enterprise managed service provider. The company excels in modernizing, optimizing, and securing enterprise workloads in the cloud, offering a suite of services that include cloud modernization, managed cloud security, disaster recovery, data intelligence, and SAP migration. Protera has been a pioneer in enterprise cloud services since 1998, known for its deep technical expertise in SAP systems and ability to drive down costs while enhancing performance and security for its clients.

201 - 500 employees

Founded 2000

🏢 Enterprise

☁️ SaaS

💰 $10M Series A on 2021-07

📋 Description

• Responsible for designing, deploying, and maintaining highly available and secure cloud infrastructures in Amazon Web Services (AWS) and VMware environments. • Managing virtualized systems, automating cloud operations, and supporting hybrid cloud deployments for enterprise and Managed Service Provider (MSP) clients. • Deploy, configure, and manage infrastructure on AWS, including EC2, VPC, IAM, S3, RDS, and CloudWatch. • Manage VMware virtualized environments (vCenter, ESXi, vMotion, vSAN) ensuring optimal performance and resource utilization. • Support hybrid environments by integrating on-premises VMware workloads with AWS. • Implement Infrastructure-as-Code (IaC) for repeatable and consistent environment provisioning using Terraform (preferred). • Administer and troubleshoot Linux and Windows servers in virtualized and cloud environments. • Configure and optimize monitoring solutions (CloudWatch, Grafana, Prometheus, etc.) to track health and performance. • Ensure robust backup, patching, and disaster recovery mechanisms across infrastructure components. • Implement IAM, role-based access control (RBAC), and encryption policies in AWS and VMware. • Maintain compliance with organizational security and governance frameworks. • Conduct regular system audits and remediation to ensure best practice configurations. • Act as a technical escalation point for complex infrastructure incidents. • Perform root cause analysis and implement preventive measures through automation or configuration improvements. • Document incident responses and infrastructure changes with precision and clarity. • Work with client teams to assess infrastructure needs and propose optimized cloud solutions. • Participate in capacity planning, cost management, and cloud governance initiatives. • Document infrastructure, architecture, processes, and operational procedures.

🎯 Requirements

• 5+ years of hands-on experience in cloud engineering, virtualization, or infrastructure operations within an MSP or enterprise environment. • Strong knowledge of AWS services (EC2, S3, IAM, RDS, CloudFormation, CloudWatch). • Solid experience with VMware vSphere, vCenter, ESXi, and vMotion. • Experience with infrastructure monitoring, patching, and backup automation tools. • Knowledge of networking fundamentals (DNS, VPN, Load Balancing, Firewalls). • Experience with Terraform, Git, Docker, or Kubernetes for automation and containerization. • Familiarity with CI/CD pipelines and scripting (PowerShell, Bash, or Python). • AWS Certified Solutions Architect – Associate or Professional preferred. • VMware Certified Professional (VCP) preferred. • ITIL Foundation or equivalent MSP operational framework preferred. • Strong analytical and problem-solving skills for infrastructure troubleshooting. • Excellent written and verbal communication skills. • Ability to work in 24/7 managed services environment with high attention to detail. • Passion for automation, cloud innovation, and continuous improvement.

🏖️ Benefits

• Work from Home set-up • Comprehensive medical benefits •  Gratuity, PF, EPS and Bonus, NPS •  Shift Allowances • On-call Allowance • Health and wellness Allowances • Learning and Development Allowances • No question asked certification policy. • Certification Bounty Bonus