Product Engineer

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November 24

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Protera

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Cloud Services • Enterprise • SaaS

Protera is a globally certified SAP, Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP) cloud migration and enterprise managed service provider. The company excels in modernizing, optimizing, and securing enterprise workloads in the cloud, offering a suite of services that include cloud modernization, managed cloud security, disaster recovery, data intelligence, and SAP migration. Protera has been a pioneer in enterprise cloud services since 1998, known for its deep technical expertise in SAP systems and ability to drive down costs while enhancing performance and security for its clients.

201 - 500 employees

Founded 2000

🏢 Enterprise

☁️ SaaS

💰 $10M Series A on 2021-07

📋 Description

• Foster close collaboration between Engineering and Operations. • Understand how time being spent by Operations can improve through tooling and/or AI Agents. • Curate and manage the feedback loop between operators, consumers, and the development team. • Identify features that are additive to Protera’s valuation, in terms of savings or marketable opportunities. • Disqualify features that would not return sufficient ROI. • Develop a deep understanding of our existing systems, services, and architecture to quickly assess the complexity and implications of proposed features. • Advocate for best practices in design, performance, and maintainability across feature development. • Contribute to architectural and design discussions with an emphasis on delivering elegant, sustainable solutions. • Define measurable success criteria for new product features in collaboration with analytics and product management. • Track post-launch adoption, performance, and engagement to ensure our investments are driving user and business value. • Partner with teams to iterate and refine based on real-world usage and data insights. • Act as a bridge between multiple engineering teams to ensure consistency, share context, and promote reuse of platform components. • Mentor and influence engineers across the organization to align on product-centric thinking and data-driven decision-making.

🎯 Requirements

• 8+ years of professional software engineering experience (full-stack, backend, or platform development). • Strong understanding of system design, scalability, and integration patterns. • Demonstrated ability to collaborate effectively with product managers, designers, and engineers across teams. • Experience defining and tracking product metrics, user adoption, or A/B testing outcomes. • Exceptional communication skills — able to translate between technical and product domains with clarity. • Passion for building great products, not just great code. • Previous experience in the MSP space strongly preferred.