Behavioral Health Care Manager, Mandarin Speaker

September 2

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Protocol Behavioral Health

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Healthcare • B2B

Protocol Behavioral Health is a clinical services and care-delivery organization that provides oncology-focused behavioral health support to cancer patients using evidence-based Collaborative Care (CoCM) interventions. It partners with oncology practices to integrate virtual behavioral healthcare into existing workflows and EHRs, offering rapid access to oncology-trained behavioral health specialists and psychiatrists, structured updates for oncologists, and revenue-generating services that improve patient outcomes, treatment adherence, and reduce unnecessary utilization. The company is grounded in academic research and adapts proven clinical models to community oncology settings.

11 - 50 employees

Founded 2025

🤝 B2B

📋 Description

• Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. • The Behavioral Health Care Manager (BHCM) is responsible for providing evidence-based treatment (e.g., cognitive-behavioral therapy, dialectical behavior therapy, acceptance and commitment therapy among others) to patients with cancer via a Collaborative Care Model partnership with oncology clinics. • The BHCM is responsible for treatment delivery via telehealth (video and phone), documentation and communication with oncology teams, consultation with the Protocol consulting psychiatrist, maintenance of the patient registry, and ongoing assessment of patient progress. • Responsibilities include structured assessments, developing treatment plans, implementing treatment modules, maintaining patient registry, participating in weekly consultations, communicating with oncology teams, maintaining a caseload targeting 65% patient-facing time, training, messaging, supervision, and licensure maintenance.

🎯 Requirements

• Active, unrestricted, and independent license to provide mental health treatment from at least one US state. Will consider pre-licensed candidates for Pacific and Mountain time zones. • Ability to work a Pacific Time schedule • Ability to support a caseload of patients of different diagnoses, backgrounds and cultures, and with varying degrees of acuity. • Ability to deliver care in a virtual setting. • Experience with patients with oncology and/or chronic/serious medical conditions. • Experience supporting patients with suicidal ideation and/or trauma. • Plus if certified proficient for practice in Spanish or Mandarin.

🏖️ Benefits

• Medical/dental/vision insurance. 401K. Flexible paid time off policy. Extensive training in evidence-based treatment modules for cancer patients and ongoing consultation and professional development opportunities aligned with psycho-oncology care. Malpractice insurance covered by Protocol Behavioral Health.