Senior Subscription Manager

🕒 September 4

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PTC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Manage an assigned subscription portfolio and drive the end-to-end renewal lifecycle • Develop and maintain commercial roadmaps for assigned accounts • Provide commercial guidance by connecting contract structure, pricing, product configuration, policy requirements, and account strategy • Identify renewal risks, downgrade signals, modernization opportunities, growth potential, and commercial drift • Address commercial drift across contracts, pricing, discounting, product configuration, renewal pathways, and terms and conditions • Forecast renewal and commercial outcomes using complete, current, decision-ready data and documentation • Coordinate stakeholders across Sales, Customer Success, Operations, Finance, Legal, Compliance, Product, and other teams • Drive quote-to-booking readiness and timely customer engagement • Support strategic initiatives, tools, processes, and programs • Share best practices, strengthen knowledge management, and improve Subscription Management execution • Demonstrate PTC values through customer focus, accountability, collaboration, integrity, and ethical conduct

🎯 Requirements

• Bachelor's degree or equivalent professional experience required • Business, Management, Technology, Engineering, or related discipline preferred • Experience in enterprise software, SaaS, PLM, CAD, or technology industries • Experience coordinating stakeholders across international teams and complex regional business environments • Familiarity with CRM and forecasting systems such as Salesforce • 5+ years of experience in subscription management, renewals, customer success, commercial operations, sales, licensing, or a related field • Demonstrated experience managing complex renewals and commercial negotiations • Strong experience managing recurring revenue, customer retention, forecasting, and renewal-focused business motions • Experience working independently in cross-functional and international business environments • Experience with direct customer business models and strategic accounts preferred • Fluency in German and English • Ability to communicate clearly and professionally with customers, partners, and internal stakeholders • Ability to work effectively in a fast-paced, global environment • Strong commercial mindset and negotiation skills • Analytical and structured thinking • Data-driven decision-making skills, including analytics, automation, and AI-assisted insights • High ownership, accountability, integrity, ethical conduct, transparency, confidentiality, and responsible decision-making

🏖️ Benefits

• Opportunities to explore, learn, and grow • Ideas brought to life • Inclusive and ethical work environment • Collaboration with talented industry leaders • Privacy and data protection commitment