PTP
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
Machine Learning Engineer
Job not on LinkedIn
🕒 July 27
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PTP
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
📋 Description
• Use machine learning techniques to create scalable solutions for business problems • Analyze and extract key insights from rich stores of customer data • Research and implement ML algorithms for a variety of business problems • Automate processes for analyses, model development, validation, and implementation • General application data and performance analysis
🎯 Requirements
• 2+ years experience with: • Natural language processing (NLP) • Free-text analytics • Machine learning (ML) algorithms • Predictive modeling and analysis • Data visualization software (Tableau preferred) • Familiarity with AWS SageMaker • Strong programming skills in Python • Experience with SQL and NoSQL databases • Strong problem-solving ability • Excellent written and verbal communication and skills • Degree in Computer Science or related field
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