
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
🕒 July 27
Where this job comes from
Posted on PTP's careers page, not through a job board
First seen by Remote Rocketship July 27

51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
• Identify testing efforts required based on design and requirement documents • Write test cases for functional and regression testing • Create test data to support test cases • Effectively execute web application test cases to meet project deadlines • Anticipate tasks to meet schedule deadlines and resolve issues to avoid delays • Monitor individual test progress by constantly assessing assigned work against deadlines • Work with project tools for test case execution and defect reporting • Present testing status to team leads and managers • Collaborate with client and partner counterparts and resolve comments and issues • Support client User Acceptance Test efforts • Assist clients in understanding scope • Assist in test automation efforts
• 4+ years of experience writing test cases for web applications • 4+ years of experience executing web application test cases • 4+ years of experience with best practices for web application testing • 4+ years of experience writing SQL queries to create/identify test data and to validate results • Strong interpersonal skills • Excellent verbal and written communication skills • Strong attention to detail • Experience working in a large, complex client environment • Proactive approach to drive deliverable completion • Ability to interact with a diverse groups including managers and subject matter experts • Experience with the Microsoft Office Suite • Proficiency in tracking test efforts using an Application Development Lifecycle Management (ADLM) tool such as Jira, Azure DevOps, HP ALM, IBM Rational, SpiraTeam, etc.
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