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Customer Assistant

Job not on LinkedIn

πŸ”₯ 0 minutes ago

πŸ‡¬πŸ‡§ United Kingdom – Remote

πŸ’΅ Β£24.8k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

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Logo of Purplebricks

Purplebricks

501 - 1000 employees

🏠 Real Estate

Real Estate

Purplebricks is an online estate agency and property services company that helps homeowners sell, buy, let and mortgage properties through a combination of local agent expertise and a digital platform. It offers fixed-fee selling packages, property listings on major portals, professional valuations, photography, 24/7 tracking of viewings and offers via an app, and optional add-ons like hosted viewings and enhanced marketing. The service targets cost-conscious consumers in the UK, promoting savings versus traditional high-street agents while also providing landlord letting packages and mortgage advice.

πŸ“‹ Description

β€’ Manage and nurture your own portfolio of clients β€’ Stay in the know when it comes to market trends and local activity β€’ Spot opportunities to cross-sell and upsell services β€’ Confidently negotiate between buyers and sellers β€’ Deliver standout, customer-first service using a consultative approach β€’ Keep a close eye on property interest and progress

🎯 Requirements

β€’ Solid experience in consultative sales and negotiation β€’ A natural communicator with strong empathy skills β€’ A sharp eye for what customers really need β€’ Confident and persuasive when it comes to promoting services β€’ Organised, detail-focused, and take ownership β€’ Tech-savvy and comfortable using IT systems and CRM tools

πŸ–οΈ Benefits

β€’ 25 days holiday β€’ Celebration days off β€’ All the tech you need, delivered to your door β€’ 24/7 Employee Assistance Programme β€’ Exclusive Purplebricks property discounts β€’ Tailored commission schemes β€’ Life Assurance

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