Customer Assistant

Job not on LinkedIn

🕒 June 24

🇬🇧 United Kingdom – Remote

💵 £24.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Purplebricks

Purplebricks

501 - 1000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Purplebricks is an online estate agency and property services company that helps homeowners sell, buy, let and mortgage properties through a combination of local agent expertise and a digital platform. It offers fixed-fee selling packages, property listings on major portals, professional valuations, photography, 24/7 tracking of viewings and offers via an app, and optional add-ons like hosted viewings and enhanced marketing. The service targets cost-conscious consumers in the UK, promoting savings versus traditional high-street agents while also providing landlord letting packages and mortgage advice.

📋 Description

• Manage and nurture your own portfolio of clients • Stay in the know when it comes to market trends and local activity • Spot opportunities to cross-sell and upsell services • Confidently negotiate between buyers and sellers • Deliver standout, customer-first service using a consultative approach • Keep a close eye on property interest and progress

🎯 Requirements

• Solid experience in consultative sales and negotiation • A natural communicator with strong empathy skills • A sharp eye for what customers really need • Confident and persuasive when it comes to promoting services • Organised, detail-focused, and take ownership • Tech-savvy and comfortable using IT systems and CRM tools

🏖️ Benefits

• 25 days holiday • Celebration days off • All the tech you need, delivered to your door • 24/7 Employee Assistance Programme • Exclusive Purplebricks property discounts • Tailored commission schemes • Life Assurance

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