Search Remote Jobs

Technical Support Specialist

Job not on LinkedIn

🕒 March 31

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ’» IT Support

đŸ‘» Ghost score 55%

infoinfo
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of PurpleRain Technologies Inc.

PurpleRain Technologies Inc.

11 - 50 employees

Founded 2011

đŸ’Œ Consulting

📣 Marketing

☁ SaaS

Consulting ‱ Marketing ‱ SaaS

<PurpleRain Technologies Inc. > PurpleRain Technologies Inc. is an AI-powered SaaS company that builds a portfolio of self-serve, product-led platforms for small and medium-sized businesses. Its offerings include a cloud phone system, an AI call-management product, a domain marketplace, an applicant tracking/recruiting platform, uptime and brand monitoring, and SaaS spend management. The company emphasizes scalable, enterprise-grade solutions that are easy to onboard without sales calls, and donates 10% of profits to college scholarships through its foundation.

📋 Description

‱ Provide real time live chat, ticket based and voice support ‱ On-demand demo and remote support for troubleshooting ‱ Answer incoming phone calls from customers to offer support ‱ Answering support tickets to help customers and free trials

🎯 Requirements

‱ Self motivated and proactive mindset ‱ Remote work experience is considered an asset ‱ Prior experience in a customer-facing role (Support, Success, Account Management, or Sales)

đŸ–ïž Benefits

‱ Opportunity to have a big impact on our growth and your career ‱ No red tape or pointless meetings

Apply Now