Product Specialist

October 31

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

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QbDVision

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Biotechnology • SaaS • B2B

QbDVision is a cloud-native software platform that provides digital product lifecycle and CMC (Chemistry, Manufacturing, and Controls) management for biopharma and biotech organizations. The platform centralizes knowledge and data into a searchable single source of truth, enables streamlined process development, offers process intelligence for better decision-making, and simplifies technology transfer and regulatory documentation. QbDVision targets life‑science teams and enterprises looking to modernize and accelerate drug and biologics development through specialized digital workflows and compliance-focused features.

11 - 50 employees

🧬 Biotechnology

☁️ SaaS

🤝 B2B

📋 Description

• Serve as the primary technical point of contact for the sales team, providing expert guidance and support throughout the sales process. • Conduct engaging and informative product demonstrations tailored to specific prospect needs and workflows within CMC and related areas. • Effectively address technical questions and concerns from prospects, clearly articulating the capabilities and benefits of our platform. • Develop detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our technical strengths and differentiation. • Collaborate with Account Executives to understand prospect requirements and design optimal solution architectures that align with their scientific workflows. • Maintain a deep understanding of our platform's features, functionality, and technical architecture. • Develop and maintain expertise in the scientific workflows within pharmaceutical and biotechnology manufacturing, particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM). • Stay current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space. • Articulate the value proposition of our platform in the context of customer-specific scientific and business challenges. • Contribute to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation. • Identify opportunities to create reusable solutions, templates, and best practices for common customer use cases. • Provide feedback to the Product and Engineering teams based on customer interactions and market insights. • Build strong relationships with prospective customers, establishing credibility and trust through your technical expertise. • Understand customer scientific processes, data management practices, and IT infrastructure. • Collaborate with internal teams (Sales, Product, Customer Success) to ensure a seamless customer experience. • Travel to customer sites as needed for meetings, demonstrations, and technical workshops (Up to 30% of time). • Attend industry conferences and events to stay informed about market trends and network with potential customers (20%).

🎯 Requirements

• Bachelor's degree in a scientific discipline, preferably Biology, Chemistry, or related field. • 3+ years of professional experience in the pharmaceutical or biotechnology industry. • Specific experience in pharmaceutical/biotech manufacturing, particularly within CMC (Chemistry, Manufacturing, and Controls), is highly desirable. • (Bonus) Experience with common CMC scientific workflow tools such as LIMS, ELN, MES, and RIM systems. • (Bonus) Experience in a digital strategy, technology, or software company. • (Bonus) Experience in a sales or customer-facing role. • Technical Proficiency: Understanding and articulating complex technical concepts related to software and scientific workflows. • Scientific Acumen: Strong understanding of scientific principles and processes within the pharmaceutical and biotechnology industries. • CMC Expertise: Solid understanding of CMC processes, regulatory requirements, and everyday challenges. • Excellent Communication Skills: Exceptional written and verbal communication skills, with the ability to explain technical information to technical and non-technical audiences. • Presentation Skills: Ability to deliver engaging and persuasive product demonstrations. • Problem-Solving: Analytical and problem-solving skills to address customer technical challenges. • Detail-Oriented: Strong attention to detail, particularly when responding to RFPs and designing solutions. • Collaboration: Ability to work effectively with sales teams and other internal stakeholders. • Customer Focus: A genuine desire to understand and meet customer needs. • Enthusiastic and self-motivated. • Adaptable and able to thrive in a fast-paced environment. • Strong work ethic and a commitment to excellence. • Passion for technology and its application in the life sciences.

🏖️ Benefits

• Culture of teaching and learning. • Competitive compensation package. • Health Insurance – Good health promotes good work. We provide competitive health insurance benefits and flexible plans for you and your family members *(applicable to U.S.-based employees only).* • Disability Insurance – For the unexpected situation where your ability to work and earn for you or your family gets disrupted, you can get access to short-term and long-term disability insurance *(applicable to U.S.-based employees only).* • Mental Health Services – We provide access to mental health services via our employee platform *(applicable to U.S.-based employees only).* • Family-Friendly PTO Policies – Unlimited vacation policy is reflective of our family-first culture and to encourage a healthy work-life balance. • Hybrid Office Model – As a virtual company with teammates located around the world, you will have the option to work from home and/or to go into an office if you are near a QbDVision office location. • Stipends for equipment, office supplies and personal development (conferences, skill training, etc.).