Head of Operations

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February 9

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Qrate

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B2B • Enterprise • Social Impact

Qrate is a consulting and solutions firm that helps purpose-driven teams turn ideas into measurable outcomes through tailored planning, project management, data solutions, research, and sustainability and learning programs. The company provides end-to-end strategy, execution support, impact measurement, and organizational learning services to improve performance and accountability for businesses and organizations. Qrate emphasizes customized, practical approaches focused on long-term value, quality, and measurable impact.

1 - 10 employees

Founded 2018

🤝 B2B

🏢 Enterprise

🌍 Social Impact

📋 Description

• Lead and manage day-to-day operational support to Qrate departments to ensure quality service delivery. • Develop and implement operational policies, processes, and best practices. • Oversee administrative functions including office management, procurement, and vendor relationships. • Monitor and enhance internal administrative and operational workflows to improve productivity, quality, and overall satisfaction. • Support the finance team for all operations to ensure spending is within agreed budgets and ensuring all financial compliances. • Interact with customers and ensure timely invoicing and fulfillment of contractual obligations. • Liaise with external auditors, tax consultants, and financial institutions as needed. • Ensure full compliance with all applicable laws, regulations, and industry standards. • Oversee the organization’s IT strategy, systems, and infrastructure. • Collaborate with leadership to align operational strategies with business objectives. • Lead cross-functional projects and initiatives to drive growth and operational excellence.

🎯 Requirements

• Master’s degree in business administration, finance, operations, management, or a related field • Minimum 15 years of relevant experience in operations, finance, compliance, and strategic management. • Strong background in process optimization, leadership, and cross functional collaboration. • Experience in managing teams and implementing scalable operational systems. • Proficiency in Microsoft Office and enterprise software (ERP, accounting tools)

🏖️ Benefits

• Flexible working arrangements • Professional development opportunities