Technical Content Creator

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 10%

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Logo of Quadmark

Quadmark

51 - 200 employees

Founded 1999

📚 Education

🤝 B2B

☁️ SaaS

Education • B2B • SaaS

Quadmark is a creative training company that designs and delivers people development, sales enablement, retail & product training, digital transformation, and event facilitation services. They combine learning strategists, writers, designers, facilitators and digital specialists to create blended learning experiences — in-person and online — including eLearning, video, gamification, LMS UX consultancy, coaching, and ongoing enablement for B2B sales and retail teams. Their work focuses on helping organisations adapt to hybrid working, DE&I, multi-generational workforces and fast-paced business change, delivering tailored programs across the customer journey and crafting memorable events.

📋 Description

• Transform complex technical information into clear, engaging and practical learning content • Develop enablement content using AI workflows • Explain OpenAI Codex capabilities, practical applications, limitations and use cases • Create technically accurate content covering APIs, cloud platforms and developer workflows • Interpret developer documentation, technical specifications and implementation guides • Create OpenAI Codex and AI-assisted development learning resources • Develop API, cloud and developer enablement materials • Create technical onboarding and implementation guides • Produce demo guides, technical walkthroughs and product tutorials • Develop sales and customer enablement playbooks • Create e-learning scripts, storyboards, training presentations, job aids, reference guides, scenarios and knowledge checks • Apply adult learning and instructional design principles • Validate workflows, product capabilities and examples against documentation and SME input • Identify misleading simplifications, unsupported claims and inconsistent terminology • Use AI tools for content structuring, drafting, editing and refinement • Collaborate with project leads, designers, technical SMEs and stakeholders • Manage assigned content from brief through final approval, including timelines, documentation and version control • Communicate progress, raise technical uncertainties and recommend practical solutions • Incorporate feedback while maintaining quality and delivery commitments

🎯 Requirements

• Proven hands-on experience using OpenAI Codex in real-world development or AI-assisted coding workflows • Understanding of APIs, authentication, endpoints, requests and responses, data structures, integrations, cloud environments and error handling • Understanding of cloud technologies, software integrations and developer environments • Ability to explain technical concepts and workflows to technical and non-technical audiences • Experience creating learning or enablement content for enterprise, B2B, SaaS or developer audiences • Excellent writing and editing skills • Understanding of adult learning and instructional design principles • Ability to interpret technical documentation and validate information with SMEs • Confident use of AI tools with independent judgement and quality control • Ability to follow confidentiality, data protection and client-specific AI-use requirements • Proactive, organised and collaborative approach • Ability to own complex content deliverables and deliver high-quality work with minimal ramp-up time

🏖️ Benefits

• Travel Insurance • Flexible, remote-first working • Quarterly in-person team days • Private Medical Insurance through Vitality in the UK • Health and life cover • Employee Assistance Programme (EAP) • Mental health resources • Enhanced leave • 25 days leave in the UK • 3 extra days paid leave at the end of the year during company shutdown

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