Strategic Account Manager

🕒 August 5

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 27%

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Logo of Quadrivia AI

Quadrivia AI

11 - 50 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Quadrivia AI is a healthcare-focused AI company that builds “Qu,” a clinician-facing AI assistant designed to support clinical workflows across providers, payors, pharma and startups. Qu performs tasks such as history-taking, hypothesis generation, investigation recommendations, treatment planning, monitoring, care coordination, and consultation summarization; it maintains a personal health record, is designed for EHR and wearable integration (future capabilities), and emphasizes clinical safety, human-in-the-loop oversight, regulatory compliance, and customizable deployment. The platform is delivered as a cloud-based, customizable product to help clinicians and healthcare organizations scale patient outreach, follow-up, and routine clinical tasks while preserving clinician control and clinical accuracy.

📋 Description

• Own the end-to-end relationship for a portfolio of strategic healthcare delivery system accounts, serving as the primary point of contact for executive stakeholders • Develop and execute account growth plans that expand footprint, deepen adoption, and drive measurable outcomes • Serve as the internal voice of the client by translating field intelligence into product, pricing, and go-to-market feedback • Lead renewal strategy and negotiations, protecting and growing recurring revenue • Build multi-threaded relationships across clinical, operational, IT, and executive stakeholders within each account • Partner with implementation, clinical, and product teams to ensure successful onboarding and sustained value delivery • Identify and close expansion opportunities within existing accounts, including new service lines, sites, and use cases • Represent the company at client sites, industry conferences, and regional events • Maintain accurate forecasting, account health tracking, and pipeline reporting

🎯 Requirements

• 10+ years of experience in healthcare delivery systems, health system operations, managed care, health tech commercialization, or a related client-facing healthcare role • Prior experience at a startup or high-growth company • Demonstrated success managing complex, multi-stakeholder enterprise healthcare accounts • Strong working knowledge of healthcare contract structures, SLA governance, and value-based care mechanics • Track record of meeting or exceeding renewal and expansion revenue targets • Excellent executive presence and consultative selling skills • Willingness and ability to travel up to 50% of the time • Based in the United States • Experience with EHR integration patterns and clinical workflow technology preferred • Background in call center/access center operations or clinical process outsourcing preferred • Existing relationships within target health systems or provider networks preferred • Experience selling or supporting AI-enabled or digital health solutions preferred

🏖️ Benefits

• Competitive base salary plus performance-based incentive compensation • Comprehensive health, dental, and vision benefits • Equity participation • Flexible, remote-first work environment • Opportunity to shape the account management function at a fast-growing healthcare AI company

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