Product Operations Manager

November 8

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

🦅 H1B Visa Sponsor

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Qualia

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Real Estate • SaaS • Fintech

Qualia is a company that provides cloud-based software solutions for the real estate and mortgage industries, focusing on streamlining and enhancing the closing process. Its comprehensive suite of digital closing products includes solutions for title and escrow production, wire fraud detection, remote online notarization, and more. Qualia's platform enables real estate agents, title insurers, and closing service providers to deliver efficient, error-free, and transparent buying, selling, and refinancing experiences. The platform also offers robust integration options, modern infrastructure, and robust security standards, including SOC 2 certification. With a focus on real estate digital transformation, Qualia supports thousands of real estate and mortgage professionals nationwide.

201 - 500 employees

Founded 2015

🏠 Real Estate

☁️ SaaS

💳 Fintech

📋 Description

• Assess and improve the velocity and quality of product production throughout R&D through data-driven analysis and targeted interventions • Identify and eliminate bottlenecks in the product development lifecycle, continuously optimizing for speed and quality • Establish metrics and reporting systems to measure team performance, product quality, and operational health • Introduce and remove processes strategically to improve cross-functional coordination, reduce meeting overhead, and increase employee satisfaction • Build and maintain a world-class product operating system that maximizes R&D investment returns • Orchestrate roadmap planning processes across all product teams, ensuring alignment with company strategy and cross-team dependencies • Act as a trusted advisor to product leadership, proactively identifying challenges and enabling teams with clear solutions • Own and optimize the R&D "toolbox" (Jira, Confluence, Figma, etc.) to ensure we're getting the most value from our tools • Use data to form and defend your position on process improvements, tracking key metrics to measure impact

🎯 Requirements

• 6+ years of relevant experience in product management, product operations, program management, chief of staff, or strategy and operations roles, preferably in a B2B SaaS environment • Proven track record of designing and implementing operational frameworks and processes that measurably improved team performance • Deep understanding of the product discipline—you know what great product management looks like and can coach others toward excellence • Experience working with cross-functional teams in a fast-paced, high-growth technology environment • Demonstrated ability to lead complex, multi-stakeholder initiatives without direct authority. You build consensus and drive change across all levels of an organization, from individual engineers to executives • Analytical and strategic with a proven track record of using data to drive decisions and identify operational bottlenecks • You solve problems through listening, disambiguating, asking questions, and negotiating trade-offs. You have sound judgment for when to build process and when to remove it. • Communicator: Exceptional written and verbal communication skills with an ability to synthesize complex information for diverse audiences • A "founder's mentality" with a strong bias for action. You are comfortable building from scratch and navigating the ambiguity of a "0 to 1" role

🏖️ Benefits

• Comprehensive health plans • 401k program • Commuter benefits • Professional development • Parental leave • Flexible time off policy • Robust online onboarding program • Biweekly all hands meetings • Variety of internal virtual events