Content & Social Specialist

November 13

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Quantum Metric

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SaaS • Analytics • Enterprise

Quantum Metric is a digital analytics platform designed to assist business, technology, and analytics teams in understanding and optimizing digital experiences. The platform offers a range of capabilities, including session replay, AI-powered session summarization, dashboards, journey analysis, and monitoring and alerts. Quantum Metric helps businesses surface and quantify friction points, visualize user interactions, and improve page performance. With features such as mobile app analytics, segment building, and performance monitoring, the platform provides comprehensive insights into customer behavior and technical issues. Quantum Metric caters to a variety of industries, including retail, financial services, travel and hospitality, telco, gaming, and healthcare, and is trusted by leading enterprises to improve customer satisfaction and drive revenue growth.

501 - 1000 employees

Founded 2015

☁️ SaaS

🏢 Enterprise

💰 $200M Series B on 2021-01

📋 Description

• Create, edit and publish multi-channel content: Draft and edit blogs (including SEO-optimized pieces), campaigns assets (emails, web copy, digital ads, nurture sequences), and field event promotions • Own social execution: Manage Quantum Metric’s organic social (LinkedIn, Instagram, Facebook) with a steady weekly cadence; support executives/SMEs with post drafting and ideation; monitor engagement and optimize formats • Repurpose and remix content for longevity: Turn pillar assets — such as benchmark reports, webinars, and major campaigns — into a planned stream of waterfall pieces to sustain engagement over time • Coordinate and collaborate: Maintain the content calendar, route deliverables through stakeholders, partner closely with Campaigns, Field Marketing, and Product Marketing to align priorities • Work smarter with AI: Use Gemini, ChatGPT, and Goldcast AI for ideation, research, repurposing, and optimization; maintain a shared prompt library and workflows

🎯 Requirements

• 2–4 years of experience in content, marketing, or communications (B2B tech or SaaS preferred) • Strong writing and editing skills — able to adapt tone for blog, social, campaign, and web copy • Experience managing social channels, particularly LinkedIn, and understanding what drives engagement • Comfort with short-form copywriting for ads, emails, and event campaigns • Familiarity with AI writing or creative tools (Gemini, ChatGPT, or similar) • Highly organized, detail-oriented, and capable of managing multiple projects at once • Collaborative team player with a proactive mindset — equally comfortable brainstorming creative ideas and executing them • A sense of humor and optimism — you don’t get bogged down in the unexpected, you roll with it and find creative solutions • Bonus Points For: • Experience writing for executive thought leadership or social ghostwriting • SEO/GEO optimized writing • Short-form video awareness (basic editing or scripting) • Familiarity with project management tools like Asana

🏖️ Benefits

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Healthy Rewards – Discount Programs • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • Encouraging and collaborative culture • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)