Director, Global Platforms Management

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August 4

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Questel

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Artificial Intelligence • Enterprise • SaaS

Questel is a world leader in providing integrated solutions for intellectual property and innovation management. The company specializes in offering services such as patent and trademark solutions, IP management software, and innovation strategy. With a focus on enhancing patent prosecution through AI-driven platforms, Questel serves over 20,000 clients in more than 30 countries. It aims to improve the management of intellectual property by incorporating business intelligence, data solutions, and IP maintenance. Questel is committed to technological advancement, with a vast network supporting IP services globally.

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2020-11

📋 Description

• The Director of Global Production Platform leads the team to ensure best-in-class platforms. • Develop and implement platform strategies consistent with the company vision. • Outline platform features, functions, and new offerings by creating product roadmaps through gathering VOC. • Collect and analyze feedback from customers to shape requirements, features, and end products. • Represent production and client stakeholders in development meetings. • Monitors platform usage, analyzing trends and addressing needs as they arise. • Research, analyze and propose technology solutions to maintain quality and margin improvement. • Coach, mentor, and develop team members, including assisting recruiting efforts and providing career development planning.

🎯 Requirements

• Bachelor’s degree required. • Professional translation experience or other similar language industry experience preferred. • Minimum of 3 years of responsible leadership experience in management or supervisory positions. • Minimum 5 years’ specific to language services with progressively increasing responsibility in respective field. • Minimum of 5 years’ experience working operationally with CAT tool(s), or proven ability to work in a CAT tool. • Minimum of 3 years’ experience working with machine translation engines, including ability to evaluate effectiveness and deploy as part of the global platform. • Minimum of 3 years’ experience working alongside development and product management to define, develop and deploy internal technology solutions. • Minimum of 3 years’ experience in an admin role for a project management system, ideally a translation management system. • Proficiency in business intelligence (BI) reporting and usage. • Proficiency in Microsoft Office. • Proven work experience in product management. • Proven track record of managing all aspects of a successful product through its lifecycle. • Proven ability to develop product strategies and effectively communicate recommendations to executive management. • Excellent written and oral communication skills, using professional tone and language; tactful and diplomatic with a clear, straightforward, courteous, and cooperative manner when dealing with others. • Detail-oriented, organized, thorough, and accurate, with the ability to work quickly and steadily in a focused manner. • Ability to deal with frequent changes, delays, interruptions, and unexpected events. • Possesses initiative, persistence, ability to problem solve, and enthusiasm for learning. • Strong ability to multitask, prioritize, and work independently with minimal supervision. • Strong analytical, troubleshooting, and decision-making abilities. • Skilled at working effectively with cross-functional teams. • Willingness to participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected. • Fluent in English. • Fluency in a second language, other than English, a plus.