Experience Architect

3 days ago

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Rackspace Technology

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SaaS • Cloud

Rackspace Technology is a leading provider of managed cloud services, offering a comprehensive range of cloud and application solutions. The company specializes in helping businesses increase efficiency and reliability through cloud adoption, application modernization, and data solutions, leveraging technologies such as AI, machine learning, and next-gen data platforms. They offer a full suite of services including consulting, application modernization, cloud security, and multicloud strategies, tailoring solutions to meet the specific needs of sectors such as healthcare, financial services, and public utilities. Rackspace Technology is known for its expertise in navigating complex cloud environments and providing advanced managed services to optimize performance and ensure compliance.

5001 - 10000 employees

Founded 1998

☁️ SaaS

📋 Description

• Responsible for partnering with our customers to implement, deploy, and troubleshoot Adobe Experience Manager (AEM) solutions for high-traffic websites. • Review and recommend solutions based on customer specifications. • Analyze, evaluate, test, debug, document, and implement complex AEM solutions. • Participate in the evaluation, recommendation, and selection of hardware and software solutions. • Perform project management of estimating, scheduling, and monitoring tasks. • Perform engineering tasks associated with the analysis, design, and deployment of computer hardware, and/or operating systems. • Interface with different departments within the organization regarding new deployments. • Monitor applications for expected results and work with customers to optimize performance.

🎯 Requirements

• Bachelor’s degree in computer science, Software Engineering, MIS, or a related technical field preferred. • At least 5 years of Systems administration experience, including 3 – 5 years of combined engineering experience in content management system (CMS) solutions support, network design, operational support, and hands-on implementation and configuration of network infrastructure including experience with Java/J2EE, AEM, and Jenkins/Hudson. • HS Diploma or equivalent required. • Advanced working knowledge of the AEM on-premises application stack (6.0 or greater required, 6.4-6.5 preferred). • Strong understanding of AEM components including CRX 2, CRX 3 (Oak), Apache Sling, OSGi, TarMK, and MongoMK. • Hands-on experience with related software, including Apache webserver, MongoDB, SOLR, and continuous integration tools like Jenkins/Hudson is a plus. • Strong understanding/practical experience of Linux-based distributions (RHEL and CentOS a plus). • Advanced knowledge of system architecture, system sizing, and/or J2EE. • Working knowledge of cloud-hosting platforms (VMWare, AWS, Azure, GCP) is strongly desired. • Knowledge of web development technologies such as JSP, HTML, JS, CSS, and AJAX. • Comfortable driving customer conversations, from technical to high-level business audiences. • Ability to work with development teams on the deployment and support of web-based applications. • Strong English communication skills, both verbal and written. • Solid skills in documenting customer requirements, specifications, and preexisting solutions. • Proven ability to deploy and maintain large-scale, customer-facing internet applications.

🏖️ Benefits

• Compensation package may include incentive compensation opportunities in the form of annual bonus or incentives • Equity awards • Employee Stock Purchase Plan (ESPP)