Clinical Implementation Manager

🕒 April 8

🇺🇸 United States – Remote

💵 $135k - $155k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Logo of Radformation

Radformation

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 Seed Round on 2019-10

Healthcare Insurance • Artificial Intelligence • SaaS

Radformation is a company that specializes in intelligent automation for cancer care, offering software that enables cancer clinics to enhance their efficiency and accuracy. They provide a range of products such as AutoContour for automated AI contouring and EZFluence for 3D planning, as well as tools for plan evaluation, independent calculations, and machine quality assurance. Radformation aims to streamline clinical workflow from planning and documentation to treatment evaluations and billing, thus improving plan quality, safety, and efficiency in cancer treatment. Their solutions are designed to integrate seamlessly with existing technology, helping clinics improve their patient care.

📋 Description

• Help clinics successfully adopt Radformation’s software and build efficient, safe, and scalable radiation oncology workflows. • Work closely with Sales, Product, IT, and Engineering teams to deliver successful implementations, support customers, and continuously improve products based on real-world clinical feedback. • Partner with Sales to deliver customized product demonstrations to prospective clinics. • Lead and organize software implementations, including coordinating with internal and customer IT teams. • Train and mentor new clinic users to ensure successful adoption and long-term success. • Troubleshoot and resolve customer issues independently and in collaboration with Engineering. • Host webinars and create training materials to educate clinics and highlight product capabilities. • Test new software releases and provide feedback to support development and quality assurance. • Build strong relationships with clinical teams and act as a trusted partner in their workflow optimization. • Represent Radformation at trade shows and industry events across North America as needed.

🎯 Requirements

• Minimum 2 years of clinical dosimetry experience using Eclipse TPS • Strong critical thinking and problem-solving skills • Excellent presentation and communication skills • Positive attitude and passion for excellence in patient care • 5+ years of clinical dosimetry experience (preferred) • Teaching or training experience in dosimetry (preferred) • Customer-facing or customer service experience (preferred) • Project management experience (preferred)

🏖️ Benefits

• Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected. • Health coverage starting on day one • Short-term and long-term disability and supplementary life insurance • 401(k) with employer match vested immediately • Annual reimbursement for professional memberships • Conference attendance and continued learning opportunities • Self-managed PTO and 10 paid holidays • Monthly internet stipend • Company-issued laptop and one-time home office setup stipend • Fully remote work environment with virtual events and yearly retreats

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